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Genesis of Ballwin

(84 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (877) 227-1321 (877) 227-1321
Used (877) 803-5497 (877) 803-5497
Service (877) 227-1337 (877) 227-1337

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Ballwin from DealerRater.

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Very helpful and pleasant greetings as I entered the

Very helpful and pleasant greetings as I entered the dealership parking lot. Was very patient and stressed the fact that they wanted to make sure I was choosing the car I wanted and not pushing the car they wanted to sell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Torrey was great.

Torrey was great. He was very helpful and made the process of looking for a car easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Spent the quality time with me to understand all the

Spent the quality time with me to understand all the things my new car can do, made everything easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was very helpful and not pushy.

Everyone was very helpful and not pushy. Frank was a great person and very knowledgeable about the GV 80.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have purchased or leased 15+ cars over the past 50 years

Have purchased or leased 15+ cars over the past 50 years and this experience rates as the best or near best. They had all the paperwork ready and the business transaction was complete in 10 minutes. They worked with me every step of the way . No surprises to close the deal. Absolutely gorgeous vehicle. Rides like a Mercedes, built like an Audi and handles like a BMW. Priced a lot less than all of those brands..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They make it easy to buy new vehicle and are very

They make it easy to buy new vehicle and are very friendly. Just tell them what you want and they will find whats best for you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just purchased a new Genesis and the sales and service

I just purchased a new Genesis and the sales and service were great. Didn't have the vehicle I wanted on the lot but the team of Andy Miller and Steve Harper made it happen. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Torrey and TJ were great in helping me get into a vehicle

Torrey and TJ were great in helping me get into a vehicle I not only need but fit all my needs and wants. If you need a car i'd recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and friendly.

Very professional and friendly. Everyone there was helpful and made sure I was happy with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Salesman,Frank is so valuable person.

Salesman,Frank is so valuable person. He is a great salesman and very good explainer. Thank you Frank!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.