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Genesis of Ballwin

(84 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (877) 227-1321 (877) 227-1321
Used (877) 803-5497 (877) 803-5497
Service (877) 227-1337 (877) 227-1337

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Ballwin from DealerRater.

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Andy & Steve were excellent during the entire process.

Andy & Steve were excellent during the entire process. Gordon was very helpful as well. I was on a tight time frame to get a car and they worked hard to make sure I had the car by time a needed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Torrey kept me up to date on the status of my order and

Torrey kept me up to date on the status of my order and helped me get the exact vehicle I wanted. Smooth process throughout with great communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman and other staff members Nice showroom,

Great salesman and other staff members Nice showroom, car was ready and clean Thank you Torrie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Dealership to do business with in this

Excellent Dealership to do business with in this ever-changing way that you buy a new vehicle. Andy and Steve were great to work with and kept me informed as to the progress of the vehicle I had ordered and what inventory would be coming in that would meet my specifications. Smooth transaction all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership and staff were very organized and made it

The dealership and staff were very organized and made it a very smooth transaction. Would do business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service was excellent and the attention to detail was

The service was excellent and the attention to detail was extraordinary. We were able to negotiate a price and trade in value without hassle. I would recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership is an older one, but nice.

Dealership is an older one, but nice. People were very helpful and friendly. Not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Torrey was great if you need a car he’s your guy.

Torrey was great if you need a car he’s your guy. He was helpful and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The entire team, from sales staff to management, to

The entire team, from sales staff to management, to financing, was very easy and pleasant to work with. Extremely pleased with the purchase and vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Torrey was knowledgeable and very helpful in making my

Torrey was knowledgeable and very helpful in making my choice I would recommend Dean Team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.