Reviews
Robin was really helpful to me.
Robin was really helpful to me. The service was just superb! I could not have asked for a better service experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, we're delighted to know Robin provided you with superb service at DARCARS Lexus of Englewood. Thanks for sharing your experience!
Robin was incredibly helpful and Grace is like the warm
Robin was incredibly helpful and Grace is like the warm blanket we all need to provide comfort and confidence. I’m so impressed and appreciative!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that Robin and Grace were able to provide you with a comforting experience at DARCARS Lexus of Englewood. Your kind words are greatly appreciated, thank you!
Omar is the best, I got 2 cars from him in one month, he
Omar is the best, I got 2 cars from him in one month, he gave me the best deals in every Lexus dealership I went
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mohamed, it's fantastic to know that Omar was able to provide you with such great deals at DARCARS Lexus of Englewood. We're grateful for your business and hope you're enjoying both cars!
Team was oddly helpful and caring.
Team was oddly helpful and caring. Managing Partner Trevor spent a lot of time with my family and I. He Sally, Jimmy, and Blanca were more concerned about the relationship than the sale and that made all the difference. It’s rare you do into a dealership and don’t have to worry about the overly sales-oriented agenda. They even kept the snacks flowing for my daughters. We appreciate the care and attention DarCar team. We’ll definitely be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that our team at DARCARS Lexus of Englewood made your experience a memorable one! It's always great hearing how Trevor, Sally, Jimmy and Blanca took good care of you. We look forward to seeing you again in the future!
Amazing customer service!
Amazing customer service! Very nice, helpful and patient, I’m so glad they have Spanish ppl working at Lexus she’s was outstanding
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Willie, we're delighted to know you had an amazing experience at DARCARS Lexus of Englewood. We strive for excellent customer service and are glad our team could assist in Spanish! Thanks for the review.
Excellent customer service at this location.
Excellent customer service at this location. Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind, professional, and detailed during my visit. Ms. Grace was also very helpful and kind, and I also appreciate the comfort and cleanliness of the waiting area. I would highly recommend this establishment for your Lexus servicing needs. Even though I didn’t meet the mechanics or the auto detailers, a big shot out to them as well for doing such a great job on my vehicle and giving it back to me better than how I brought it in! Thank you all for taking care of me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that Robin and Grace provided excellent service during your visit at DARCARS Lexus of Englewood. Our team works hard to keep our customers informed and comfortable throughout the process, so it's great hearing this feedback! Thanks for recommending us, we'll be here when you need us next time!
Very knowledgeable and accommodating, Natalia made buying
Very knowledgeable and accommodating, Natalia made buying a car an easy and stress free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the lovely review! We'll be sure to let Natalia know her assistance was appreciated and we wish you happy miles ahead in your new ride! - The DARCARS Lexus of Englewood Team
Woodrow McFadden is great, he told me everything I need
Woodrow McFadden is great, he told me everything I need in the car in a courteous way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love seeing 5-star reviews. Thanks for supporting DARCARS Lexus of Englewood!
Stay away!
Stay away! They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They say it cost too much money to repair their shoddy paint job! I have to file suit!! Worst service Dept. Ever!! I wish I could give negative stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We just bought our RX350 and it was just so great
We just bought our RX350 and it was just so great experience. Omar is a real gentleman and we appreciate his efforts for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that you had a great experience purchasing your RX350 with us at DARCARS Lexus of Englewood. We'll pass along the kind words to Omar and our team! Enjoy your new ride!