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DARCARS Lexus of Englewood

(3,170 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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Our sales associate was Ali, he was absolutely wonderful

Our sales associate was Ali, he was absolutely wonderful to work with from the very beginning to end of our deal. He is very personable and has a very strong communication with you so you always know what’s going on with your car. He made the entire process extremely simple for us and got us the car we wanted within 2 face to face meetings. I would highly recommend anyway to work with Ali!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Jahid, we're so glad to know that Ali was able to make your car-buying experience a breeze at DARCARS Lexus of Englewood. It's great hearing how well he communicated with you throughout the process! Thanks for recommending us, and enjoy your new ride!

Very pleasant experience and above leveled customer

Very pleasant experience and above leveled customer service Thanks to Mark Gaviola ( finance manager of location ) and Alexander ( sales consultant ) as well for helping and guiding me through the day ! Go explore your options with Them 👍

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know that you had a pleasant experience with our team at DARCARS Lexus of Englewood! Your kind words for Mark and Alexander are much appreciated. We hope you love your new ride!

It was a great pleasure working with Ali.

It was a great pleasure working with Ali. He is a very honest, polite and helpful professional—a rare find these days. I highly recommend Ali and his manager, Shawn, for providing me the best new car purchase experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Ali and Shawn provided you with an excellent car-buying experience at DARCARS Lexus of Englewood. We appreciate your recommendation!

I recently had the pleasure of working with Ali Reza

I recently had the pleasure of working with Ali Reza Elyasi, and I couldn’t be happier with the experience. Ali was extremely knowledgeable, professional, and patient as we navigated the trade-in and buying process. I highly recommend Ali for anyone looking to buy a new Lexus.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Ali provided you with a top-notch experience at DARCARS Lexus of Englewood. It's wonderful to see such positive feedback about our team! We hope you enjoy your new Lexus and look forward to serving any future needs.

Ali was very helpful and made buying a car very easy

Ali was very helpful and made buying a car very easy with no pressure. Agreed to good terms for both of us. Definitely well be doing business with him and the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Ali was able to assist you in your car-buying journey at DARCARS Lexus of Englewood. We strive for no-pressure experiences and fair deals, so it's great to see we hit the mark with you! Looking forward to doing business again in the future.

Ali Reza Elyasi provided excellent service.

Ali Reza Elyasi provided excellent service. He made the buying experience very easy and was attentive to my goals. I plan to go back to Ali for my next Lexus purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Ali made your buying experience at DARCARS Lexus of Englewood a breeze. We look forward to assisting you with your next Lexus purchase!

When you first go to buy a vehicle, they treat you like

When you first go to buy a vehicle, they treat you like family. They call you, text you and email you. if you purchase the vehicle then basically don't want anything to do with you, they lie and ignore you. I purchased a used vehicle, it shouldn't make a difference. I have bought cars from car dealerships on the side of the roads and never had issues like I had at this Lexus dealership. I would think a Lexus dealership would have been a better place to buy from. To my surprise it was the worst experience. I will adding a rating on there google page too with pics.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Luis, I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory and Sherlene are both in today and would love to assist. Thank you!

Made an appointment and Waited to see the car at the

Made an appointment and Waited to see the car at the dealership for an hour only to learn they did not have the key to the car. Tried to sell me another car. Made a second appointment, they showed me the car in very unclean condition - badly scratched interior plastic moldings and stained liners. They tried to convince me the scratches and stains can be cleaned but I was certain they could not be fixed entirely. Anything they do would be superficial and short lived.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory and Sherlene are both in today and would love to assist. Thank you!

Shirley was super friendly and helpful with my car

Shirley was super friendly and helpful with my car service today. I couldn't ask for more.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for trusting DARCARS Lexus of Englewood with your maintenance needs! We'll make sure your kudos reach Shirley. Have a great day!

I recently purchased my RX350 f sport with Omar.

I recently purchased my RX350 f sport with Omar. I appreciated his patience with me throughout the process. He took his time and answered all my questions even after the purchase. I wanted to be sure about my choice and he understood that. Thanks Omar.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Catt, we are so glad that Omar ensured you felt confident in your new Lexus RX 350 purchase! Thank you for sharing your experience with the DARCARS Lexus of Englewood team. Enjoy the ride!

Consumer response

I appreciated his patience with me throughout the process. Thanks Omar!