Reviews
Excellent service at Lexus of Engelwood NJ
The people were excellent the process what easy and the product is second to none. I have gotten all my cars from this dealership in hepast 10 years
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Jennifer! We're glad to have Alton and Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Happy Camper
I often struggle with getting the price right and getting the vehicle I want. Jesus Peralta was amazing and worked extremely hard to make sure I was able to get just what I wanted, he even suggested an interior I might like and I actually love it!!! Eric Kim was nothing short of amazing as well. I would definitely refer these two to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that Jesus and Eric were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
buying process
My salesman Dick Shore always makes it so easy and a Great Experience i started at another dealership but This dealership is the Best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day, Lloyd. We work incredibly hard to exemplify our commitment to customer care and I am glad that Dick was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great Leasing Experience
Everyone was curteous and quick to help or answer question. Easy in and out experience for leasing a new car. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lexus of Englewood! If there is anything else we can do for you, please feel free to give us a call. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great purchase
Brandon made us feel very comfortable buying our vehicle from Lexus of Englewood. He was very knowledgeable about the vehicles and options and helped us a lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marianna, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Brandon provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great experience
Had an amazing experience with Nenad. He was totally transparent and I really appreciate his help! Everything he promised was delivered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Marlene. We are pleased to hear that Nenad was able to provide an efficient and overall positive experience. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excellence
Everyone who worked with me was nice, courteous, knowledgeable & professional. My expectations were satisfied & made czar purchasing a pleasant experience. I look forward to ongoing relationship with this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lorin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great team, great selection, willing to work hard
I've gotten three cars in a row from Lexus of Englewood because of the personable staff, great selection, responsiveness and willingness to offer the best service and deal possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adam, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Lexus of Englewood. We can't wait to see you for your next servicing appointment! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service
Very knowledgeable, friendly and curteous personnel. I have a very busy schedule, and I was amazed when they offered to bring the car for me to see at my house!! That's what I call Lexus care. Maria T.. Oradell, NJ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Maria! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
GREAT SERVICE AT LEXUS
My sales person, Dick Shore, was courteous, knowledgeable, affable and seemed genuinly interested in providing my wife and I with the car that we wanted and could be happy in. We have been coming to Lexus of Englewood for 10 years and Dick made us feel welcome and appreciated. And, during the checkout process. Mahmoud made the process easy and treated us like long-time customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roy and thank you! We can't tell you how much we appreciate your customer loyalty! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com