Reviews
Great service
We have been dealing with Steve Quinn since 2005, because of his service, patience and time we keep come back to him and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Milton, thank you so much for the great review of your experience at our dealership and especially with Steve. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Steve or myself. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excelent service, friendly staff
Kindness, professionalism and too efficient in delivering the vehicle, friendly staff, it's a total different experience compared to other dealers
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great Experience & Service
My wife and I had a pleasant experience with Chris Kim. He was able to give me the best price that was within our price budget. He explained the car's features while I test drove the car and was very informative. Toni Han, the Financial Services Manager, was very friendly and explained in detail the cost breakdown of our contract and gave us great maintenance advice. We plan on coming here for future business after our lease is up. We highly recommend our friends and family to them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, Lexus of Englewood thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great experience
Great experience, made leasing my car so easy. I would definitely lease again from them. I would definitely recommend to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that our staff worked hard enough to make your leasing experience great and easy. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Ask for Carlos!
Carlos is a pleasure to deal with! Fair, funny, all around good salesman. Easy to deal with. I will definitely send friends & family to buy from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation. I am grateful to hear that Carlos made such a great impression on you We look forward to working with you or anyone you might send our way in the future.. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Awesome service!
Carlos was awesome with helping us decide the perfect car for us. He went above and beyond to make sure we were happy without any pressure or hassle. Thanks Carlos and Lexus of Englewood!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review, Kg. I am very happy to hear that Carlos was awesome in helping you get set up with the perfect new car, and that he went above and beyond to make sure you were happy with your experience. If there is anything more we can do for you please feel free to come back and see Lexus of Englewood anytime! Take care. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service!
Nenad Djurasevic was great! He was our sales person and he was very courteous, knowledgable and helpful. I would definitely recommend him to all my friends and family without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danica, thanks for this nice review! I am pleased to hear that Nenad was very courteous, knowledgeable, and helpful. I look forward to seeing you again whether for routine service or another purchase. Thanks again!! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excellent service
I had the pleasure of meeting Cliff Patterson , Simone, and Sam...They were very informative, professional, and friendly... I had a very nice experience and would refer my friends and family to them I look forward to working with them in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Albert! I'm glad to hear that our team was informative, professional, and friendly! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Honest and Reliable Stephen Ham
Love Stephen Ham professionalism and honest deal! As always, the facility is very very clean. The only negative comment, when we pick up and drop our old GX, the boys outside is not willing to assist, dont care attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Frat dealership
The Deal I was given by Management was outstanding This is My Second Lease at the Dealership The whole Dealership was great Ny salesman was very very honest with the deal I given
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com