Reviews
Leasing
It was hassle free. The sales consultant was very professional and friendly. Yeannette's style and demeanor made us feel very comfortable and at ease. We appreciated Chad's professionalism as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adel, thank you and congratulations on your purchase! I am so very pleased that we could make your visit hassle free, and that our team assisted you in such an efficient manner. If you have any further needs, please come back to see us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Why this survey is ridiculous .
The salesman was not pushy and he was knowledgeAble. Why do u need 20 words if all I had to say was less. This survey needs a makeover
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with us. We believe in knowledgeable and pressure-free customer service and I'm glad that our team made such a great impression on you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great experience
your sales help have a good personality and that is important. I would return to purchase other cars in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eddie and thanks for the great feedback! Im very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service
A salesperson was very kind and accurate. The process was fast, so my husband and I were satisfied. Lexus good service keep me choose Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hee, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Very good
The length of time it took to find the I liked was satisfactory. The process of going through the financial part was satisfactory. The help I received for the Sirius Radio was quite good.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janet, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Outstanding Service
This dealership was top notch! Mr. Bang, a sales representative, went above and beyond to make sure I leased a sedan (ES 350) I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the sedan the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Mr. Bang to anyone who is looking to lease a vehicle or to purchase a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at Lexus of Englewood. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great product, friendly people, ease of buying
Friendly service, great product. The buying process was easy. My salesman was interested in my satisfaction all through the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Wonderful
It was wonderful experiance. Definitely Recommended to my friends. Love the car nx200 f sports. Sales person chris Lee was very nice and informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris was nice and informative during your visit and that you love your new NX200 F Sports. We look forward to working with you or anyone you might send our way in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
great people
I had friendly sales person, everyone was helpful. Made the experience pleasurable. Dick Shore is very knowledgeable. The process usually takes a long time but I felt it was done in a timely fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
OUTSTANDING DEALERSHIP
Outstanding salesman and excellent price. No pressure. It was an excellent experience. I highly recommend our salesman, Steven, and this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us, and congratulations on your new car! Steven is the asset to Lexus of Englewood, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com