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Gray-Daniels Toyota

(465 reviews)
Visit Gray-Daniels Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 8:30am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 861-5359 (866) 861-5359
Used (855) 566-6281 (855) 566-6281
Service (855) 364-2315 (855) 364-2315

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gray-Daniels Toyota from DealerRater.

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The assistant service manger was knowledgeable , very

The assistant service manger was knowledgeable , very polite. The work was done in a timely manner. I have nothing but good things to say. I will continue using the service department at Gray Daniels Toyota .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Took my Prius for service consisting of oil change, tires

Took my Prius for service consisting of oil change, tires rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost me a penny. You cannot beat that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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3 years later edit.

3 years later edit. Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told that my warranty didn't cover labor and they tried to charge me for that. BUYER BEWARE. I still stand beside the sales team being great (obviously they have to be). I hope the owner reads this and changes how things are done I had a very easy no pressure experience while buying a Toyota tundra. I was able to setup everything online and go in to sign the papers. I will definitely be doing business with Gray Daniels again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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I always receive excellent service from this dealership.

I always receive excellent service from this dealership. Raven is one of the best service advisors I have dealt with. Very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This dealership has been so helpful and their service

This dealership has been so helpful and their service department had me in and out in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Raven and the Gray Daniels Service Team always go the

Raven and the Gray Daniels Service Team always go the extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional!

Very professional!! Goes above and beyond for your business. I would recommend anyone to use this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The biggest run around I have ever dealt with from a car

The biggest run around I have ever dealt with from a car dealer. Find a used unit of interest, put in an app, offer a deposit, be told by the sales rep the vehicle is being held. 3 days to get an approval on a 750 Tri Merge credit score, only to be told the vehicle sold. Did all due diligence to make this purchase, including offer of deposit on very first call. Shady xxx dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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The service was excellent and quick.

The service was excellent and quick. The agent was very professional and friendly. It was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience has been great!

My experience has been great! I bought my very first car from Gray-Daniels Toyota almost a year ago. I’m still in love with my car. If I need anything done on my car, I can count on them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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