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White's Honda of Lima

(1,808 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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Clean, friendly, tries their best to be accommodating to

Clean, friendly, tries their best to be accommodating to my schedule. Appreciate that I am recognized as long term customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Usually I'd leave a 5 star.

Usually I'd leave a 5 star. If i could i would only take my car to be serviced here. Last time wasn't as great as what im used to. Everyone was friendly and i used the nice shuttle service. I was told I'd get texts about my service. I only got one after they called and said it was complete. It was a link to ask if i wanted any recommended services, however it did not work. I couldn't see the recommended services. I did an oil change and usually they check if all lights work. I didnt notice until i got home that my front light was out. I would have got that fixed or it would at least be nice if i was notified of this. They did not put on the window sticker of next recommended oil change, no date, no miles, it just says whites honda. Also, left the old sticker in my car for some reason? I drive 40 minutes here and it was always worth it because they used to be so perfect about everything but if im getting average or below service i will just go to the one 2 minutes from my house. I found another shop to fix my headlight

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was very satisfied with my transaction, of oil change and

Was very satisfied with my transaction, of oil change and filter. Service employee was very courteous. Thank you for taking care of my car.😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and insightful, always a very good

Very friendly and insightful, always a very good experience. The staff is always very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and efficient staff!

Friendly and efficient staff! Dealership provided great searing areas and well stocked for everyone’s needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good job at communicating needed items to be worked

Very good job at communicating needed items to be worked on. Kind and courteous staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was fast and courteous.

Service was fast and courteous. What we expected from a Honda dealership. Nice waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Previously had my car at a different shop and Whites auto

Previously had my car at a different shop and Whites auto discovered the issue immediately. They were friendly and very efficient. I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve kept me updated through texting the entire time my

Steve kept me updated through texting the entire time my vehicle went into the shop. Very convenient service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike was great!

Mike was great!!! Very helpful, quick to get my family taken care of! 10/10 experience! Would recommend Mike to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.