Skip to main content

White's Honda of Lima

(1,808 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick and easy!

Quick and easy! Also, after buying a vehicle they communicate very well. They also check in to make sure all is well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jon is amazing!

Jon is amazing!! Always helps me find the right vehicle for my needs!! The guy helping with finance always goes over everything and makes sure if we have any questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very nice and professional but I still think

Everyone was very nice and professional but I still think I should have gotten a better deal on my jeep. And more taken off of the jeep I bought. But I do love the new jeep I got. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kept me updated on my vehicle and the wait time was not

Kept me updated on my vehicle and the wait time was not that long. Gave recommendations on service on the vehicle but did not pressure me to get the work done immediately

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Whites Honda is Awesome!

Whites Honda is Awesome!! They always take care of us well and do a detailed job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clear and upfront pricing.

Clear and upfront pricing. Fair prices on their vehicles and good trade in value. The staff was knowledgeable but not pushy. They also did not add dealer options I didn’t want like LoJack for $999 like other dealers tried to do. I bought my second Pilot from them and am happy with both of my purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Though service was ultimately completed, had to jump

Though service was ultimately completed, had to jump through hoops to get the work completed. I only not only had to call multiple times and multiple days, but the second my husband got on the phone things got taken care of. It felt like they were trying to take advantage of me because I was a women. It's 2023 and is pretty pathetic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shop is always clean.

Shop is always clean. All staff members are friendly, and courtesy. They keep you up to date on you car's progress and problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Waiting area clean and stocked with water and coffee,

Waiting area clean and stocked with water and coffee, concierge was very attentive, and Tyler was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall service was completed quicker than expected and

Recall service was completed quicker than expected and all the staff were very friendly ang communicated great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.