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White's Honda of Lima

(1,808 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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Josh was such a please to work with.

Josh was such a please to work with. He got me the best deal on my used car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

While bringing my vehicle in for 2 recalls I shared with

While bringing my vehicle in for 2 recalls I shared with them my bad experience with the tire foam repair/inflate equipment (no temp or spare tire) The hose after connecting to repair a tire on the side of a busy I-75 literally fell apart when I turned the foam on. This product was defective. This cost me a $200 tow and 4 hours of downtime in my vacation travels. I just asked for a replacement, I didn't even ask for compensation in any other way. They offered nothing. I could pay $45 for a new recharge kit for the equipment since it comes with a new hose. The vehicle only has 30k on it. I am a 31.5 year retired employee of Honda. Sadly American Honda and our dealerships are our weak link. One reason I purchased a new product was for the warranty. My mistake I guess.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service is great!

Customer service is great! Everyone was so friendly and the service department was fast and efficient. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The employees were efficient, friendly, and answered my

The employees were efficient, friendly, and answered my questions. The car was an excellent condition when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jason Adams was great to work with and always answered my

Jason Adams was great to work with and always answered my questions throughout the whole process (and beyond).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was a good experience in all.

It was a good experience in all. I have purchases there before and everything was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman was very professional and courteous.

Salesman was very professional and courteous. The whole buying process was explained in detail. Finance was a breeze and explained in detail as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jason Adams is a very professional and pleasant sales

Jason Adams is a very professional and pleasant sales associate with a wonderful personality. He makes it very easy in purchasing a vehicle and goes above and beyond to make sure you are satisfied. Was very pleased with the service provided. I would HIGHLY RECOMMEND.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast reliable service.

Fast reliable service. I appreciate how they keep you informed during the process. Clean comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great very kind and informative on what I need done next

Great very kind and informative on what I need done next here by August of this year . Front and rear brakes for 244 front the 244 for rear brakes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.