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Imotobank

(24 reviews)
Visit Imotobank
Sales hours: 9:30am to 5:30pm
Service hours: 9:30am to 5:30pm
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Sales Service
Monday 9:30am–5:30pm 9:30am–5:30pm
Tuesday 9:30am–5:30pm 9:30am–5:30pm
Wednesday 9:30am–5:30pm 9:30am–5:30pm
Thursday 9:30am–5:30pm 9:30am–5:30pm
Friday 9:30am–5:30pm 9:30am–5:30pm
Saturday 9:30am–1:30pm Closed
Sunday Closed Closed
(617) 209-4061 (617) 209-4061

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imotobank from DealerRater.

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Bait and switch should not be listed

This car is not available but still advertised on all Web format to get you there when asked about they will tell you they just sold the car tired of seeing it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great dealership

Great place to buy a car. Bought an M4 6 speed convertible in excellent condition. First saw on Cars.com. They allowed and took the vehicle for an inspection by an outside BMW certified mechanic. Sold to me at a fair price. Rami, especially, was terrific. He seemed to genuinely care that the car was going to an enthusiast. Phillip gave me a trade in value for my M3 that was above what I expected. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

We recently purchased a vehicle from this dealer when it happened to be the height of the pandemic. Not only were they very communicative throughout every step of the process regarding exactly what the next steps were and what to expect; they were very timely, polite and informative in all of their responses. They worked with us to get through the registration process while the DMV locations were closed and even took care of minor repairs that the vehicle needed after the purchase to ensure it was safe and reliable for my family for years to come. They have proven to be a VERY reputable dealer who most definitely stood by their word during our buying process. I will definitely be looking at their inventory again the next time a vehicle is needed for my family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Decent

Was just browsing a certain car and had trouble with communication at first but once they responded back, things went smooth. Avoided certain questions but that’s typical with any dealership. Overall not terrible. Could do better with answering questions and being straight forward and getting back to customers in a timely manner the first time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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