Reviews
Fast and easy trancsaction.
Fast and easy trancsaction.Great service!The sales agent very detailed accomodating good communication and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very fast and efficient .
very fast and efficient .......except for this survey which takes too long on a cell phone.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and thorough employees at this location,
Very helpful and thorough employees at this location, very great experience all together! 100% satisfied
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carl, Leo, and Alberto were very helpful to me and my
Carl, Leo, and Alberto were very helpful to me and my husband! Great customer service!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. But I will never buy a car again from them nor will I refer anybody to Hanlee’s of Fairfield, CA
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Hanlees Fairfield Toyota went above & beyond
The team at Hanlees Fairfield Toyota went above & beyond to make sure I got the vehicle I was looking for and they provided great service. Highly recommend them.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service rep went over work and estimates prior to the
The service rep went over work and estimates prior to the work. Very customer oriented.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2022 Prius with multiple code errors.
2022 Prius with multiple code errors. Stated it was resolved and picked up vehicle. Codes back with less than 10 miles driven. Staff professional but problem not resolved.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very easy and pleasant experience at my service
Very easy and pleasant experience at my service appointment. Had a very cool and knowledgeable service advisor, which is so appreciated and can be a rarity.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was very accommodating especially Charles who
The staff was very accommodating especially Charles who helped both my brother and I look at the cars that were not available I’m the front yet. The staff knew it would be a long wait and offered snacks and water. Although the process was long, they were able to explain in detail what the contracts were. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car