Reviews
Not Trustworthy
I expressed interest in purchasing a 2018 Mercedes GLA 250 they had listed. When I called to inquire about its availability, I spoke with Rafi, who assured me the car is available for a test drive. We scheduled an appointment for the same day at 11:30 AM. After driving for 45 minutes to reach the dealership, I was informed that the car was unavailable because it hadn't passed the Maryland state inspection. This left me feeling frustrated and wondering why this information wasn't disclosed when I made the appointment. In light of the inconvenience, we agreed that Rafi would arrange for the car to be brought to me for a test drive later that day once it passed inspection. However, several hours later, when I called the dealership again, I was told that the car had indeed passed inspection, but Rafi failed to follow up, and the promised test drive never materialized. This experience left me with a strong impression of unprofessionalism and a disconnect between their promises and actions. I have decided not to engage in any further business with this dealership and would caution others to do the same. Their smooth talking does not align with their actions – it's best to steer clear.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
my sons first car, thank you amko
I had a fantastic experience at Amko Auto when purchasing my sons first car. Rafi, our salesperson, was incredibly helpful throughout the entire process. He patiently answered all of our questions and took the time to understand our needs, ensuring we found the perfect vehicle for our son. The dealership itself had a wide selection of cars making the decision making process smooth and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gustavo is very helpful and the best worker
Guilherme(gustavo) was the reason why I went there I’ve heard of him form a friend and he helped me more than I could have ever imagined, he was in love with the job and had a lot of passion about it as well, it was surprising and I’m thankful to him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Gustavo and AMKO AUTO
Gustavo really helped me find the right car for me , I am very satisfied with my new ride. Looking to come back for my sons car and I’ll be sure to work with Gustavo on this .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently fulfilled a lifelong dream of buying my dream
I recently fulfilled a lifelong dream of buying my dream car from AMKO AUTO, and I owe it all to Rafi. He made the experience exceptional by providing expert guidance and ensuring a seamless process. My dream car, a sleek BMW 3 Series, exceeded all expectations. If you're looking to make your dream car a reality, don't hesitate to visit AMKO AUTO and ask for Rafi – he's the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently fulfilled a lifelong dream of buying my dream
I recently fulfilled a lifelong dream of buying my dream car from AMKO AUTO, and I owe it all to Rafi. He made the experience exceptional by providing expert guidance and ensuring a seamless process. My dream car, a sleek BMW 3 Series, exceeded all expectations. If you're looking to make your dream car a reality, don't hesitate to visit AMKO AUTO and ask for Rafi – he's the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Vinnie and AMKO AUTO
I had come to AMKO Auto to see a car and Vinnie come to help me auto and I’m really happy with my new BBMW Thank you so much Vinnie as soon that I need another car I’ll come bank
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks a million Cinthia!
Just want to start off by saying amazing customer service at this dealership overall but especially from the sales woman who helped me, Cinthia. She listened to all my concerns, was very attentive, was very knowledgeable about the makes and models I was interested in and got me in my very beautiful Mercedes s550 in no time. I would highly recommend her to anyone looking to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST CUSTOMER SERVICE
They made me feel welcome, comfortable and relaxed, a really enjoyable experience. I strongly recommend them as a first choice for anyone looking for a new car - they are both true gentlemen who put service first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buying next car here as well
helped me get the car of my dreams fast and easy, bao and gustavo were a real help and i’ll definitely come here for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase