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(172 reviews)

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they do bait and switch

They do bait and switch. They advertise one car and you go there and they tell you the car you came for is not available for some reason or another and try to sale you a car that you don't want

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 4 found this review helpful. Did you?
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bad bussiness

they sell broken cars that they promise to fix but never answer the phone and when you go there they make excuss DO NOT BUY FROM THEM THEY ARE SCAMERS

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 10 found this review helpful. Did you?
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The price isn't the real price.

Dealerships like this one waste buyers time. If you pay cash there are over $2,000 in fees. So if the great price is what got your attention, it's not real. Don't bother.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 13 found this review helpful. Did you?
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Preowned Vehicle Search

Dealership is buyer friendly and the preowned vehicles are clean. I sought a particular vehicle on-line and found the pricing to be great however upon arrival the vehicle had already come under contract. Disappointed, yes however I looked around for other vehicles as an alternate interest finding a few. I didn't purchase a car however, this dealership would be base on pricing and quality my choice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 3 found this review helpful. Did you?
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Odd Experience

Very strange experience with this crew. After promptly reply to my inquiries, they drop off the face of the earth for weeks ignoring my repeated requests for information (maintenance history, etc) on a vehicle. Good help is probably hard to find during these strange times, but this was certainly an unusual experience in car buying.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 12 found this review helpful. Did you?
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Great service

The whole staff was courteous and friendly. Mike Johnson was my salesman he professional, knowledgeable. He actually took me about a hour away to pick up the vehicle that I bought. Satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Customer Service

Rick Jones was my sales rep. Him and his team members made it very easy and understandable for me as a first time car buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

If you need to ride come to amko auto laurel!

If you stop in here make sure to ask for Rick! He is one of the most helpful person they I've encountered! He worked diligently to get me riding the same day! Thanx to Rick and the entire Amko staff! I will be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

So good came back for additional car!

Purchased a truck last year in October 2017 the process went so smoothly the price was just right they work everything out ( I didn't have the best credit profile 😏) and I came back for a second!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Vinnie is the man

Vinnie really helped us out. My hopes were down coming in today until I met Vinnie. 5 star service for Amko and Vinnie. I will be coming back for a second purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.