Reviews
Brahm was an incredible salesmen.
Brahm was an incredible salesmen. Very knowledgeable about the vehicle and easy to work with. Would recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Lithia Chrysler Dodge Jeep Ram of Bend and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Lithia Chrysler Dodge Jeep Ram Team
I had a great experience working with Brahm when I went
I had a great experience working with Brahm when I went in to find my next car. He was very helpful and was able to answer any questions I had. Thank you again Brahm.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Lithia Chrysler Dodge Jeep Ram Team
Ryan and Cruz helped my fiancé get a car when we didn't
Ryan and Cruz helped my fiancé get a car when we didn't even think it was possible. Every person who helped went above and beyond for us. I'm so happy with the help and information we were given and in such short notice. I know where I'll be buying my next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Lithia Chrysler Dodge Jeep Ram Team
I had a great experience at this dealership.
I had a great experience at this dealership. Car salesman Carson Obermire was kind, knowledgeable and great at assisting and showing the variety of cars around the lot. Overall a 5 star quality experience and a place of high quality Dodge trucks and Jeeps.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Lithia Chrysler Dodge Jeep Ram Team
I worked with Alex Cruz and couldn’t have asked for
I worked with Alex Cruz and couldn’t have asked for better service. Top notch, low pressure, gave me the facts straight, made sure he was getting me into the truck that fit my needs and not just the one that padded his own pocket book. I couldn’t recommend him more! If you’re looking for a great rig and a great guy, Alex is the person to see.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review! It is great to know that our team here at Lithia Chrysler Dodge Jeep Ram of Bend was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Lithia Chrysler Dodge Jeep Ram Team
The worst dealership WE have ever experienced!
The worst dealership WE have ever experienced!! The finance manager is the biggest slim ball, EVER!! The GM of the Bend dealership must be his twin brother,
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Regards, Lithia Chrysler Dodge Jeep Ram Team
Would drive 500 miles before I buy here
These guys are as crooked as they come. Wanted to special order a car. Used the build feature on Dodge's website and got an MSRP of $91K. Lithia told me it would be $97K. I ended up buying the same car in Calif at $82K delivered to me in Bend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
BK, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Regards, Lithia Chrysler Dodge Jeep Ram Team
Lithia Motors great place to do business
We visited Lithia motors the week of Feb.24 th looking for crew cab, short box pickup used. We were pleasantly surprised. Brahm Schaefer was our sales consultant. He was just a great guy, knowledgeable, patient, friendly thorough, and kind.We bought a lovely Ram Diesel and he made sure that it was detailed perfectly. Very pleased with Brahm and our financial man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Lithia Chrysler Dodge Jeep Ram of Bend and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Regards, Lithia Chrysler Dodge Jeep Ram Team
Liars
post false prices online. this is shady dealing and is in a legal gray area. they advertised a 2022 ram for 20k. this is false
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Regards, Lithia Chrysler Dodge Jeep Ram Team
Horrible customer service. Service depart is a nightmare....
Horrible customer service. Service depart is a nightmare. Assistance manager is rude. I will not purchase from this dealership again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Here at Lithia Chrysler Dodge Jeep Ram of Bend, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Regards, Lithia Chrysler Dodge Jeep Ram Team