Reviews
Kept me up to date while I was there and they got the job
Kept me up to date while I was there and they got the job done, car had a recall you didn't take care of it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Appt for 9:30 am for oil change, tire rotation, car wash.
Appt for 9:30 am for oil change, tire rotation, car wash. Car made it to the oil change rack around 10:45. At 11:35 was told we were number 3 in line for the wash. We had another appt and had to leave. Came back to the dealership around 2pm for the car wash. Car loaners are no longer available? Don?t call the Service, no one answers, leave a msg only was my experience which includes Service person and Service Mgr. purchased my vehicle, always new personal, seem to have a large turnover of personal, tells a lot about a Dealership. Did not like the service paperwork did not show my tires were rotated, Service said it was done and showed me a number on my paperwork? Ask the Service person for a list of services showing prices for detailing, oil changes etc. looks this does not exist?
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harvey, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (321) 241-0413 to share more details about your visit so we can make things right.
Excellent service.
Excellent service. Courteous and professional personnel. That's to many words. I have nothing else to say. 10 words would be more reasonable. I need 3 more words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I encountered a Professional and courteous staff at Acura
I encountered a Professional and courteous staff at Acura of Melbourne. They made it easy to communicate with them and they have always provided great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jacqueline, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pleasant customer service on recall service, including
Pleasant customer service on recall service, including providing an unexpected loaner car. The recall service was performed as scheduled, with the status of repairs over the week.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi William, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Manny McGhee was an exceptional car salesman.
Manny McGhee was an exceptional car salesman. Easy to deal with and negotiated an exceptional deal. We did everything over phone being three hours away. I have bought over 20 cars in my lifetime, he was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, we are pleased to hear of your experience with us here at Acura of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Immediate diagnostics and help with very little wait time
Immediate diagnostics and help with very little wait time and very affordable service. Its surprising for a dealer, the dealer is usually the most expensive but I'm delighted. They were affordable courteous and fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Craig, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Jennifer (I think is her name) was very helpful and
Jennifer (I think is her name) was very helpful and pleasant to talk with She is a keeper
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your kind words about your experience here at Acura of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.
I had a small rattle in my console and I took it in to
I had a small rattle in my console and I took it in to have it looked at and or repaired they found the problem and fixed it pronto great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your feedback about Acura of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Had starting issue the day before .
Had starting issue the day before . Called and brought the Acura in next morning and was diagnosed and battery replaced under warranty no charge . Fast and reliable service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.