Reviews
Highly recommend, great experience, wonderful associates,
Highly recommend, great experience, wonderful associates, beautiful facility, friendly staff, easy process! If you are looking for an Acura this is your dealership !!! You won?t be disappointed!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Acura of Melbourne to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!
Spiros was helpful and service was quick.
Spiros was helpful and service was quick. The facilities and waiting areas are modern and very clean. All in all, it was a very positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're so happy we were able to help you out! Thank you, and have a fantastic day!
I thought the people who serviced me were great.
I thought the people who serviced me were great. They were very helpful and courteous.. The man In charge at the front (forgot his name) was a great help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Kept me up to date while I was there and they got the job
Kept me up to date while I was there and they got the job done, car had a recall you didn't take care of it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Appt for 9:30 am for oil change, tire rotation, car wash.
Appt for 9:30 am for oil change, tire rotation, car wash. Car made it to the oil change rack around 10:45. At 11:35 was told we were number 3 in line for the wash. We had another appt and had to leave. Came back to the dealership around 2pm for the car wash. Car loaners are no longer available? Don?t call the Service, no one answers, leave a msg only was my experience which includes Service person and Service Mgr. purchased my vehicle, always new personal, seem to have a large turnover of personal, tells a lot about a Dealership. Did not like the service paperwork did not show my tires were rotated, Service said it was done and showed me a number on my paperwork? Ask the Service person for a list of services showing prices for detailing, oil changes etc. looks this does not exist?
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harvey, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (321) 241-0413 to share more details about your visit so we can make things right.
Excellent service.
Excellent service. Courteous and professional personnel. That's to many words. I have nothing else to say. 10 words would be more reasonable. I need 3 more words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Marie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I encountered a Professional and courteous staff at Acura
I encountered a Professional and courteous staff at Acura of Melbourne. They made it easy to communicate with them and they have always provided great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jacqueline, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pleasant customer service on recall service, including
Pleasant customer service on recall service, including providing an unexpected loaner car. The recall service was performed as scheduled, with the status of repairs over the week.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi William, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Manny McGhee was an exceptional car salesman.
Manny McGhee was an exceptional car salesman. Easy to deal with and negotiated an exceptional deal. We did everything over phone being three hours away. I have bought over 20 cars in my lifetime, he was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, we are pleased to hear of your experience with us here at Acura of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Immediate diagnostics and help with very little wait time
Immediate diagnostics and help with very little wait time and very affordable service. Its surprising for a dealer, the dealer is usually the most expensive but I'm delighted. They were affordable courteous and fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Craig, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.