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Performance Buick GMC

(1,585 reviews)
Visit Performance Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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Had appointment to look at truck kelly labow set up time

Had appointment to look at truck kelly labow set up time was halfway there from Scranton pa when she called said sombody left deposit the day before

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a review. We apologize for the inconvenience and we hope to be able to work with you in the future.

Knowledgeable, helpful, and personable sales staff.

Knowledgeable, helpful, and personable sales staff. Made the entire sales experience smooth and easy. Very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

My repair took way too long and also I do not believe I

My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search it appears GM has known about this problem for a year. I was led to believe the dealer didn’t know what was wrong with the truck for two weeks when the reality is everyone Internet laid the problem - both the symptoms and fix. My truck was no different. Im also hearing customers complaining that problems persist after the fix. I am not specifically blaming the service rep. He’s doing what he’s told

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They did a great job and were very helpful and efficient.

They did a great job and were very helpful and efficient. Would go back again next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Very professional experience also Very detailed dedicated

Very professional experience also Very detailed dedicated clean shop well kept waiting area clean nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Great experience, no pressure, good prices- the whole

Great experience, no pressure, good prices- the whole team is great, especially Mark Bilhuber!! Definitely a repeat customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mark. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

Best buying experience, efficient, non pressured,

Best buying experience, efficient, non pressured, transaction Drove our selection home same visit. Large selection

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

I took my Yukon in for an oil change and the service was

I took my Yukon in for an oil change and the service was quick and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I went in for an oil change.

I went in for an oil change. That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and rear tires were 37 psi according to the car's computer. I wish they had checked that for me. It would have a big help and I would have given them a 5 star rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paula, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your feedback as it helps us to make changes for the future. We are also grateful for your business and look forward to seeing you again. Until then, drive safely!

Great experience extremely friendly and very clean!

Great experience extremely friendly and very clean! Alex and Rob were a pleasure to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Matthew, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and Rob. We appreciate your business and hope to see you again in the future. Until then, drive safely!