Reviews
Had appointment to look at truck kelly labow set up time
Had appointment to look at truck kelly labow set up time was halfway there from Scranton pa when she called said sombody left deposit the day before
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a review. We apologize for the inconvenience and we hope to be able to work with you in the future.
Knowledgeable, helpful, and personable sales staff.
Knowledgeable, helpful, and personable sales staff. Made the entire sales experience smooth and easy. Very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
My repair took way too long and also I do not believe I
My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search it appears GM has known about this problem for a year. I was led to believe the dealer didn’t know what was wrong with the truck for two weeks when the reality is everyone Internet laid the problem - both the symptoms and fix. My truck was no different. Im also hearing customers complaining that problems persist after the fix. I am not specifically blaming the service rep. He’s doing what he’s told
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They did a great job and were very helpful and efficient.
They did a great job and were very helpful and efficient. Would go back again next time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!
Very professional experience also Very detailed dedicated
Very professional experience also Very detailed dedicated clean shop well kept waiting area clean nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Great experience, no pressure, good prices- the whole
Great experience, no pressure, good prices- the whole team is great, especially Mark Bilhuber!! Definitely a repeat customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mark. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!
Best buying experience, efficient, non pressured,
Best buying experience, efficient, non pressured, transaction Drove our selection home same visit. Large selection
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
I took my Yukon in for an oil change and the service was
I took my Yukon in for an oil change and the service was quick and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
I went in for an oil change.
I went in for an oil change. That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and rear tires were 37 psi according to the car's computer. I wish they had checked that for me. It would have a big help and I would have given them a 5 star rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Paula, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your feedback as it helps us to make changes for the future. We are also grateful for your business and look forward to seeing you again. Until then, drive safely!
Great experience extremely friendly and very clean!
Great experience extremely friendly and very clean! Alex and Rob were a pleasure to deal with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Matthew, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and Rob. We appreciate your business and hope to see you again in the future. Until then, drive safely!