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Performance Buick GMC

(1,523 reviews)
Visit Performance Buick GMC
Sales hours: 9:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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I was a bit apprehensive going to Performance for the

I was a bit apprehensive going to Performance for the first time since it changed hands from Norman Gale. I asked them to complete a 45 K service package and everything went well. Very professional - good communication, applied a competitor's coupon, helped with an emissions issue at no charge- processed it under warranty, asked about the extended warranty and offered to call if needed, but it was not necessary. Offered me a ride back and a pickup to retrieve car. I'll definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

I found this dealership to be a first rate facility with

I found this dealership to be a first rate facility with a spacious layout and had a very pleasant experience dealing with Alvaro Amato my sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. We are grateful for your business and are pleased to hear about your positive experience with Alvaro. Please drive safely and come back to see us again!

Alex worked hard to get me the best deal possible.

Alex worked hard to get me the best deal possible. My questions were answered with care to make the buying process stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Great dealership to work with, felt welcomed and

Great dealership to work with, felt welcomed and appreciated for our business. never pressured to purchase a vehicle. Everyone met our needs for everything we needed to do the process of a purchase. Hats off to Alex Kasper for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and our team. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Al was great to work with.

Al was great to work with. Made the ordering process very easy. See Al for your next car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Al. We appreciate your business and wish you many safe miles in your new car!

Consumer response

Al was great to work with. Made the ordering process very easy. See Al for your next car!!!

My wife and I found this to be one of the best

My wife and I found this to be one of the best experiences in all of the dealerships we've dealt with over the years. Everyone was very pleasant, helpful and knowledgeable. They worked with us throughout our time there, without the pressure you can feel from other dealers pushing just to make a sale. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Smooth transaction.

Smooth transaction. Brian was our salesman. He did a great job explaining everything along with the finance dept rep, Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian and Chris. We appreciate your business and hope to see you again in the future. Until then, drive safely!

Very welcoming, well mannered and answered all my

Very welcoming, well mannered and answered all my questions . My vehicle was ready within the time frame they gave me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

The staff at Performance Buick GMC are very friendly and

The staff at Performance Buick GMC are very friendly and professional. Service was fast and convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Maria, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Al was great.

Al was great. The process was easy and fast. We were in and out. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al. We appreciate your business and hope to see you again in the future. Until then, drive safely!