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Performance Buick GMC

(1,521 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:30am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (973) 532-5971 (973) 532-5971
Used (973) 348-3853 (973) 348-3853
Service (973) 319-9339 (973) 319-9339

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Buick GMC from DealerRater.

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I brought my vehicle in for service.

I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to our service department a great review. We are grateful for your business and are pleased to hear about your positive experience with our team. Please drive safely and come back to see us again in the future!

The entire process was frustrating, and if they didn't

The entire process was frustrating, and if they didn't have the best price we would have gone elsewhere. The car was dirty when we picked up and required multiple trips to the dealeship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was professional and great to work with.

The staff was professional and great to work with. Went above and beyond to get me a car that met my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

I am extremely pleased with my car GMC Terrain 2021

I am extremely pleased with my car GMC Terrain 2021 purchase, thanks to Brian’s outstanding assistance. His professionalism and dedication truly made a difference!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new GMC Terrain! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Brian. We appreciate your business and wish you many safe miles in your new vehicle!

Provided great customer service and I was in and out

Provided great customer service and I was in and out quick. They took my truck right in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Performance GMC has been my go-to for years, thanks to

Performance GMC has been my go-to for years, thanks to the exceptional service provided by the service manager, Mike Thorn, and Anderson Sanchez. Their dedication to ensuring my trucks are repaired quickly and efficiently is unmatched. I highly recommend their services and will not consider taking my trucks anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Drew, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Mike and Anderson. We appreciate your business and wish you many safe miles!

Rodrigo was a pleasure to deal with.

Rodrigo was a pleasure to deal with. Very honest, friendly and helpful throughout the entire process of purchasing the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Rodrigo. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

I really appreciate the support from the team at

I really appreciate the support from the team at Performance. My lease was coming up quickly and they acted quickly and professionally to help me with a new car. Rodrigo was great throughout the entire process. Thanks all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Katelyn, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Rodrigo. We appreciate your business and wish you many safe miles in your new car!

Steve went beyond expectations with his assistance,

Steve went beyond expectations with his assistance, frequent updates, and effort in coordinating the work that needed to be done and the insurance company. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to hear about your positive experience with Steve. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

everything went as good as it could, the only thing the

everything went as good as it could, the only thing the service dept did not do was to rerset my dash information display in what they did complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Lou, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!