Matthews CDJR

Knowledgeable, helpful and always timely High recommend sales and service at Matthews in Vinita Oklahoma

I recently purchased a car from Michael “Pickle” McMorris, and while the buying process was smooth, I encountered some issues post-sale that left me disappointed. Shortly after the purchase, I discovered a broken headlight. When I approached the Michael about it, he insisted it was my responsibility, which I understand as the buyer. However, I felt they could have handled the situation with more integrity and better customer care. Additionally, I later found out the car had been in a wreck, information that was not disclosed to me during the sale. Despite asking for the Carfax report multiple times, it was never provided. This lack of transparency was concerning and could have been easily avoided with better communication. Overall, while the initial experience was satisfactory, the follow-up and customer service left much to be desired. I hope they can improve their post-sale support and transparency for future customers.

They do excellent work and are always responsive to you needs. I always recommend them

Great people work there and I would recommend them to my friends Very perfessional and friendly

Wonderful Service Department. All issues are addressed and resolved completely. Knowledgeable and professional. They get you in ASAP and their work is always top notch. Recommend Matthews CDJR for any and all of your vehicle needs. Nice to have them in Vinita. Thank you, Danny and Merrick for all you do.

Great people to work with. Merrick is very good with service issues and parts is great at getting what is needed.

They listened to all of the things we requested. They looked at everything we asked about. The car seems fine now. They were very courteous and polite. They even fixed our warranty papers that had a mistake in them.

I always recommend this dealership. They go above and beyond! They are very knowledgeable and make the customer want to come back.

Fast service, listened & fixed the problem. Helpful & kind, with positive demeanor while helping. I will definitely keep going.

Great service and very nice people.Also very fast service.thank help fixing are vehicle.