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DARCARS Lexus of Mt. Kisco

(1,148 reviews)
Visit DARCARS Lexus of Mt. Kisco
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–7:30pm
Tuesday 9:00am–7:30pm 7:30am–7:30pm
Wednesday 9:00am–7:30pm 7:30am–7:30pm
Thursday 9:00am–7:30pm 7:30am–7:30pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (914) 639-4497 (914) 639-4497
Used (914) 639-4499 (914) 639-4499
Service (914) 639-4498 (914) 639-4498

Reviews

(1,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Mt. Kisco from DealerRater.

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If buying was enjoyable at all, then I do enjoy buying a

If buying was enjoyable at all, then I do enjoy buying a car at this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Krzysztof, we appreciate the stellar review here at DARCARS Lexus of Mt. Kisco!

Chris R was great to work with when purchasing our new

Chris R was great to work with when purchasing our new GX. Thoughtful, helpful and happy to personally deliver and bring a technician to explain the technology. We also love the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nancy, we're delighted to hear that Chris provided such excellent service during your purchase at DARCARS Lexus of Mt. Kisco! Enjoy your new GX and thank you for the kind words!

Bruno was definitely very helpful and very kind.

Bruno was definitely very helpful and very kind. A very hard working sales consultant. Deserves a raise and a promotion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steve, we're glad to hear Bruno provided such excellent service at DARCARS Lexus of Mt. Kisco! Thanks for the great feedback!

I recently purchased a car from DARCARS Lexus of Mt.

I recently purchased a car from DARCARS Lexus of Mt. Kisco and had a mixed experience. On the positive side, my sales consultant, Victor Cunha, was fantastic. He was friendly, knowledgeable, and made the car-buying process smooth and enjoyable. The sales manager, Stanley, was also very helpful and ensured that everything went as smoothly as possible. Guys thank you. However, my experience took a turn for the worse when dealing with the finance department. The financial representative, Junior, was extremely unprofessional and disrespectful. He used inappropriate language like “WT...” and even mocked me for not understanding certain terms, which was completely uncalled for. His rude and condescending behavior made an otherwise pleasant experience very uncomfortable. He even said that I going to cry if I buy this car because their service and maintenance is expensive. Despite the excellent service from Victor and Stanley, the negative interaction with Junior significantly impacted my overall experience. I hope the dealership addresses this issue and provides additional training to ensure all customers are treated with respect and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

While Jessica and my interaction was short, it was

While Jessica and my interaction was short, it was unbelievably professional and comforting. Thank you so much for spending time to explain details about my purchase. You were perfect. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Josh, we're delighted to hear that Jessica provided such a professional and comforting experience at DARCARS Lexus of Mt. Kisco. Thank you for your kind words!

Sales person was attentive and knowledgeable.

Sales person was attentive and knowledgeable. Answered all the questions I had. I would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you here at DARCARS Lexus of Mt. Kisco. We appreciate your recommendation!

Consumer response

Thank you for your help in purchasing my new vehicle.

Yiannas made the whole process very easy and painless.

Yiannas made the whole process very easy and painless. In and out very quickly, everyone was especially friendly. Highly recommend coming here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Daniel, we're delighted to hear Yiannas and the team at DARCARS Lexus of Mt. Kisco made your visit smooth and enjoyable! Thanks for recommending us!

Bruno was wonderful!

Bruno was wonderful! He was helpful and informative and made the process of deciding on a car to buy effortless. His happy upbeat personality and infectious sense of humor was refreshing. I was informed on all the current deals and packages DARCARS had to offer and Bruno explained everything very thoroughly. He answered all of my questions and was a pleasure to talk you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us such a wonderful review; our team will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!

Mathew did a great job getting me a good deal on my nx300

Mathew did a great job getting me a good deal on my nx300 and also a fair price on my trade in. Very friendly and nice to talk to, thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Mathew could assist with a great deal and fair trade-in at DARCARS Lexus of Mt. Kisco. Enjoy your new NX300!

Bruno was super nice and patient answering all the

Bruno was super nice and patient answering all the questions I had. If you need to buy a car you really need to ask for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joselyn, we're delighted to hear that Bruno provided such excellent service at DARCARS Lexus of Mt. Kisco! Thanks for the recommendation and your kind words!