Reviews
If buying was enjoyable at all, then I do enjoy buying a
If buying was enjoyable at all, then I do enjoy buying a car at this place
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Krzysztof, we appreciate the stellar review here at DARCARS Lexus of Mt. Kisco!
Chris R was great to work with when purchasing our new
Chris R was great to work with when purchasing our new GX. Thoughtful, helpful and happy to personally deliver and bring a technician to explain the technology. We also love the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nancy, we're delighted to hear that Chris provided such excellent service during your purchase at DARCARS Lexus of Mt. Kisco! Enjoy your new GX and thank you for the kind words!
Bruno was definitely very helpful and very kind.
Bruno was definitely very helpful and very kind. A very hard working sales consultant. Deserves a raise and a promotion.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, we're glad to hear Bruno provided such excellent service at DARCARS Lexus of Mt. Kisco! Thanks for the great feedback!
I recently purchased a car from DARCARS Lexus of Mt.
I recently purchased a car from DARCARS Lexus of Mt. Kisco and had a mixed experience. On the positive side, my sales consultant, Victor Cunha, was fantastic. He was friendly, knowledgeable, and made the car-buying process smooth and enjoyable. The sales manager, Stanley, was also very helpful and ensured that everything went as smoothly as possible. Guys thank you. However, my experience took a turn for the worse when dealing with the finance department. The financial representative, Junior, was extremely unprofessional and disrespectful. He used inappropriate language like “WT...” and even mocked me for not understanding certain terms, which was completely uncalled for. His rude and condescending behavior made an otherwise pleasant experience very uncomfortable. He even said that I going to cry if I buy this car because their service and maintenance is expensive. Despite the excellent service from Victor and Stanley, the negative interaction with Junior significantly impacted my overall experience. I hope the dealership addresses this issue and provides additional training to ensure all customers are treated with respect and professionalism.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
While Jessica and my interaction was short, it was
While Jessica and my interaction was short, it was unbelievably professional and comforting. Thank you so much for spending time to explain details about my purchase. You were perfect. Thanks so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh, we're delighted to hear that Jessica provided such a professional and comforting experience at DARCARS Lexus of Mt. Kisco. Thank you for your kind words!
Sales person was attentive and knowledgeable.
Sales person was attentive and knowledgeable. Answered all the questions I had. I would recommend him to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to assist you here at DARCARS Lexus of Mt. Kisco. We appreciate your recommendation!
Thank you for your help in purchasing my new vehicle.
Yiannas made the whole process very easy and painless.
Yiannas made the whole process very easy and painless. In and out very quickly, everyone was especially friendly. Highly recommend coming here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniel, we're delighted to hear Yiannas and the team at DARCARS Lexus of Mt. Kisco made your visit smooth and enjoyable! Thanks for recommending us!
Bruno was wonderful!
Bruno was wonderful! He was helpful and informative and made the process of deciding on a car to buy effortless. His happy upbeat personality and infectious sense of humor was refreshing. I was informed on all the current deals and packages DARCARS had to offer and Bruno explained everything very thoroughly. He answered all of my questions and was a pleasure to talk you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us such a wonderful review; our team will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!
Mathew did a great job getting me a good deal on my nx300
Mathew did a great job getting me a good deal on my nx300 and also a fair price on my trade in. Very friendly and nice to talk to, thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad Mathew could assist with a great deal and fair trade-in at DARCARS Lexus of Mt. Kisco. Enjoy your new NX300!
Bruno was super nice and patient answering all the
Bruno was super nice and patient answering all the questions I had. If you need to buy a car you really need to ask for him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joselyn, we're delighted to hear that Bruno provided such excellent service at DARCARS Lexus of Mt. Kisco! Thanks for the recommendation and your kind words!