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Feldman Chrysler Dodge Jeep Ram Woodhaven

(625 reviews)
Visit Feldman Chrysler Dodge Jeep Ram Woodhaven
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (734) 672-3542 (734) 672-3542
Used (734) 672-3484 (734) 672-3484
Service (734) 672-3571 (734) 672-3571

Reviews

(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chrysler Dodge Jeep Ram Woodhaven from DealerRater.

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Great service, great price

From the moment I called to make an appointment, to the time I drove away, was treated with courtesy, and professionalism. Service was completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales and Financial Persons

Feldman Chrysler : They have a lot of cars! Ari Dunne( Sale Consultant) was friendly and helpful! He answered our questions. He asked what cars we would be interested in. He is 10! Also Tyrone Jackson ( in Finance) was friendly and answered questions! He is 10! The process in lease the car was quick & convenient! We have used this company in the past! Service in the past we used and they are friendly and helpful too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer service

Service was done in a timely manner with quality customer care. Will definitely be returning for more service to be done in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 Used Jeep Compass Purchase

Very happy with price; not sure of other aspects of transaction. Paid $1,500 for a supposed "bumper-to-bumper" upgrade to the "Chrysler Certified Pre-Owned" warranty which was presented to me to be an upgrade to that coverage. Called Chrysler Certified Pre-Owned later and found out it was an "in-house" Feldman warranty which pisses me off immensely. It was presented as an upgrade to Chrysler warranty and it was not. Finance Director says we are good anywhere in U.S. with it, but I received no documents, literature or paperwork with it. I am very uncomfortable at this point and question if it is an upgrade as he claims. He clearly mislead me about it being a Chrysler product. Had he been honest and said it was an in-house Feldman dealer contract I would not have purchased it being 50 miles away. It totally took away from the perception of the Chrysler purchasing experience for such a high-end dealership. Turned it into a question of was I scammed? When I called Feldman's own Service Advisor he kept telling me "talk to your salesman" after the sale was completed. I can't help but feel the experience now feels like a "low-budget used car lot deal" on a beautiful Jeep Compass for my daughter. Finance Manager claims we have best warranty in the business...doesn't feel like it at all.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

Definitely recommend! My salesman, Kevin, was great and financing was quick…making the whole process easy! Love my car and glad I went to Feldman of Woodhaven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I’m a returning customer and Kevin took care of me both times. He is truly amazing and he went above and beyond. Great team overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful

Great Experience, no complaints. Staff was very efficient, I was able to schedule my service at the time the was convenient to me and it was done in a speedy timeframe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kevin Olmsted

Kevin Olmsted!!! This week makes the 3rd vehicle we’ve purchased from you personally! Thank you for making the process quick and easy! Hope to see you at the restaurant soon !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

I was very surprised, I was told it would be 40 minutes. Done within a half hour. Workers were very friendly. Had coffee available! I wish be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

We worked with Drew and he found us exactly what we were looking for and helped us find the best deal. It was a stress free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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