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Stuckey Mitsubishi

(56 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (814) 800-0315 (814) 800-0315
Used (814) 800-0285 (814) 800-0285
Service (814) 800-0589 (814) 800-0589

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stuckey Mitsubishi from DealerRater.

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Great dealership everyone is very friendly, great process

Great dealership everyone is very friendly, great process to be in and out as quickly as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team at the mitsubishi dealership.

Great team at the mitsubishi dealership. Everything was fast and we had a great time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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They really care about their customers

I recently wrote a scathing review, which prompted the contact of the manager of Stuckey Mitsubishi. They were more than willing to correct the situation and we are extremely happy with their effort, grace and fast response. I emailed cars.com to remove my previous negative review. Shout out to Devon, the sales rep manager!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great First Car Buying Experience, Would Recommend

This being my first car buying experience, I had expectations of a long, arduous, and back-and-forth process of trying to get a new car for a great price, but Stuckey Mitsubishi, Dillon Gildea, and Jason Parsons made it quick, efficient, and even, I dare say, fun. They're both very congenial, polite, humorous, knowledgeable, and easygoing with awesome attitudes that immediately freed me from all the stress of the experience that I was expecting. Dillon was an excellent salesman to work with, both digitally and in person, he always got back to me in a timely manner, answered any questions, and offered assurances and advice to get me into my new 2023 Mirage in the quickest and cheapest way. Despite the daunting task of financing, Jason was able to easily to assure my stressed self, explain any jargon and contractual obligations, and offer the best value packages available. Just a great overall first car buying experience that really set the bar for all future ones. Thank you Dillon, Jason, and Stuckey Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go elsewhere!

Dylan was great helping us with our purchase and advocating for us. I give him 5 stars! The dealership and the service department really do not provide good customer service. The service manager, Bob, was very rude to us over an issue that was 100% their fault. I agree with the other recent reviews that you should look elsewhere and not purchase a car from this dealership. Apparently customer service is not their priority. They have lost our business!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst dealership car shopping experience!!

After a year long exhausting search, we recently (June- 2023) tried to purchase a used 2019 Infinity Q60 they had in their lot. Drove to hours to view this car in person and test drove it. We liked the car. Left the dealership and spent the whole week haggling over price via emails & texts with sales staff. Finally made a decision a week later to purchase this specific vehicle. Once at the dealership we were given paperwork to fill out and asked to complete a customer survey BEFORE we even purchased the car which I found extremely odd?? We were then told we needed to purchase a vehicle warranty at an additional cost of $4k above asking price!!! We’re also told by the GM Ian, that the last two infinity vehicles sold from this dealership had severe engine issues and that the warranty purchased would cover any mechanical issues such as this. This was NOT mentioned in our first trip to this dealership. In other words we were blindsided by the cost of the warranty because we believe they were losing a great deal of money on the sale of this vehicle after it was reduced multiple times every two weeks since listing it for sale. In addition, upon my arrival I asked where the car was so we can take one last look before purchasing it… the GM said, ” they’re working on it.” We never saw this vehicle a second time. This was an incredible waste of our valuable time and travel. It was also the second two hour trip one way to this dealership. In my experience of purchasing cars in the past years, this was the absolute WORST encounter I have ever had with any dealership. Talk about “bait & switch” tactics!! Do yourself a favor and stay clear of this dealership ( Stuckey Mitsubishi- State College PA) The very worst car buying experience in my opinion.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Low stress purchase

Just want to thank the staff at Stuckey Mitsubishi state college for a pleasant buying experience. Special thanks to Adam Keller for helping us find the car we were looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do not recommend them

I called the day before to make sure the car I was interested in was on the lot. They then called me the morning of and confirmed that I was coming to look at it and after I drove 30 minutes they sold the car. Even though I had just confirmed I would be there in 2 hours. Will NEVER buy a car from them. No regard for there customers. Adam and Amanda were who screwed me over.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Unsatisfied customer

Service is terrible - I have never got the service that I requested anytime I have taken my Mitsubishi outlander for service or to have it detailed. I call and express my concerns and nothing is ever done to satisfy me the paying customer!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great car buying experience

My wife and I bought a new 2023 Mitsubishi Eclipse Cross from Stuckey Mitsubishi. This was by far the best car buying experience I’ve ever had. Adam, Jason and Ian were fantastic!!! If you’re looking for an all around great buying experience go see these gentlemen because they’re great at taking care of all your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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