Reviews
Extended warranty
STEFFAN WYLAND was very informed at the extended warranty process and efficient in making a quote for an additional purchase of a warranty on another vehicle we owned. GREAT SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
Very kind staff hassel free by i would recommend them to anyone. I'm so glad I chose this dealership.thank you to all the staff you guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They removed their review section because of the truth
NOTHING BUT A USED CAR DEALER!! BEWARE!! I bought a 2006 F250 with 84000 miles from Maggi Mitsubishi, 5/26. This vehicle is my primary means of transportation.I traded in my 2005 F150 and my 2005 Deuce (which I "gave" them on a trade.) I was looking for a 4 door Super Duty. I had this "New" truck 24 hours and it had a bad vacuum noise in the engine, so I take it back to Maggi and they proceed to keep it for 3 weeks. (They did give me a loaner car which leaked in the back seat when it rained), I never got a call from their service department with updates, I had to call them. I had to go there and "talk" to them face to face. When I did talk to them I was told my truck would be done in a few days, in a few days, etc. I was told a few times they called and left messages of which they did not. I live 50 miles away one way trip. On one of said trips a service employee told me a "NEW" engine had been put in this truck prior to my purchase. During these 3 weeks they couldn't find this "vacuum" problem, so after they had taken it to the Ford garage, ran codes, replaced a valve cover, PCV tube and lines, come to find out their mechanics had vacuum hoses improperly routed when they replaced the engine. NOW I get this back on a Monday because I called Friday at 4:30 for an update and the service Dept told me it was done the day before, "Didn't they call you"? Now I have this truck in my possession for only 2 weeks put 675 miles on it and the transmission coolant lines are rusted through and leaking transmission fluid. I called several times to talk to the owner Todd, and he was "busy" he was going to call me back. Well over a week later and he must still be busy. I already contacted Mitsubishi Public Relations and they noted and documented my dissatisfaction with a dealership that has their world renowned image and name on a 1 star review. The BBB and State Attorney General have also been contacted. Time to let my friends and others know. A 5 star review does not have an impact on my employment there. NOW my check engine light is on AGAIN. Now lets see if the honor their "love it or trade it" program, time to take it back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bad paint
Bought an 06 duramax for 26000. Needed paint job. Paid additional 3000 for the truck. Left the truck with them first time for 2 weeks. Went to go get it, called and said they needed another day with it. When I picked it up it Was all wet sanded scratches and spots unfinished. Took it back again and they did damage to the truck and put spot touch up paint all over spots they missed. Took it back again, wanted the truck repainted. All they did was repainted parts of truck. Over spray all over the truck. Still wet sand scratches. Won't be back for 4th time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
2011 Ford F350 crewcab Diesel 4x4
Went to the dealership spoke to Don and Tim we went for a long test drive truck ran like a new one my trade in vehicle they gave me $3000 dollars more than two other dealers were I looked at almost the same truck I will buy my next vehicle from MAGGI Mitsubishi Don and Tim were great guys to deal with no bull crap I love my new truck if you want a great deal go see these guys they treat you right
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Sales Experience
Worked with Todd and Tim to upgrade to a newer truck. Got a great deal and the truck was super clean. Did not feel pressured. Will definitely come back and referred my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car