Reviews
Did not have to make an appointment and I got right in
Did not have to make an appointment and I got right in and they were very fast and pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cathy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
York in Plainfield is always professional and efficient
York in Plainfield is always professional and efficient when servicing my Pacifica. I have always been given excellent customer care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
They do their best to get my emergency vehicle in and out
They do their best to get my emergency vehicle in and out in a timely manner. Sometimes they have to keep it longer than I like due to parts availability or other issues beyond their control. Matt O’Brien is a great service advisor and helps as much as he can.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for yoru kind words for matt and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
I always have a great experience when I need to change
I always have a great experience when I need to change the oil of my Jeep. All staff is very nice, specially Brooke.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
I only had an oil change but everything seemed fine.
I only had an oil change but everything seemed fine. My first oil change with my new Wrangler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager
Was very interested in me as a cust and solving my
Was very interested in me as a cust and solving my issues. Explained the issues and what it would take to resolve
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Brook was excellent in helping get both my RAM and my 20
Brook was excellent in helping get both my RAM and my 20 van serviced I can’t empathize enough how I appreciate people like her doing there job. THANKS BROOK. Larry Bolin
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Larry, for the kind words for Brooke and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jamie Freeman Service Manager
You do an awesome job.
You do an awesome job. I am always impressed. How ever, as a retired veteran on a fixed budget I can remember prices at 1/2 of where there at today. Can you financially do better occasionally? Just saying. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Edward, for taking the time to share your thoughts and feedback on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Overpriced.
Overpriced. $1100 for 2 seals that cost $60, they wanted $220 and an hour of labor. Ridiculous pricing. Customer service is helpful and I’m sure they do good work but can’t pay these prices for simple fixes.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Frick General Manager jfrick@yorkautomotive.com
The lady who helped me was fantastic.
The lady who helped me was fantastic. Very up front about what I needed and cost of it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager