Reviews
Derrick Nicholson has been my trusted Lexus salesperson
Derrick Nicholson has been my trusted Lexus salesperson since 2017. He is truly passionate about making his customers happy and always goes above and beyond to ensure a smooth experience. Because of his dedication, professionalism, and genuine care, I will always turn to Derrick for my family’s needs when it comes to purchasing a Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Chong, leasing agent, was amazing. We would always
Mr. Chong, leasing agent, was amazing. We would always work with him. He went out of the way to help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very accommodating that we met at the
Everyone was very accommodating that we met at the dealership our salesman Cilas was extremely knowledgeable about the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Salesman Derrick was very helpful and detail oriented. It was a pleasure working with him. I’ve already referred a family member to him. I would not hesitate to purchase another vehicle from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was amazing to deal with.
Mike was amazing to deal with. Very knowledgeable. Recommend ParkPlace for your next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My friend highly recommended Park Place Grapevine, and
My friend highly recommended Park Place Grapevine, and I'm so glad I listened! I had a great experience buying my car there. Danny was awesome and helped close the deal quickly and efficiently. Ash was the one who helped me get into my new NX. He was super patient and really knew his stuff. I'll definitely be back for my next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest auto purchase I’ve ever made.
Easiest auto purchase I’ve ever made. Salesman Derrick Nicholson is a true asset to your dealership. Very pleasant and professional. I’ve already recommended him to someone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super easy and pleasant experience.
Super easy and pleasant experience. No games. Treated with respect. Brian was awesome and very knowledgeable. Made sure we understood the car’s features
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Called dealer on a Saturday and inquired about a
Called dealer on a Saturday and inquired about a pre-owned BMW X5. Rob Herring, the Sales Experience Manager, took my call and forwarded me information. There were a few details he did not have and we agreed we would follow up on Monday. On Monday I emailed to say I was tied up but would call about 4pm. When I called Rob he didn't remember which vehicle I was interested in and when I told him he said someone from California had called that morning, were approved for financing, and were purchasing the car. So much for first come, first served. I would have hoped I would have received a call stating I needed to place a deposit or complete my purchase before selling to another customer. The Sales Experience Manager certainly provided me a POOR experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fernando was the best!
Fernando was the best!!! Everything was professional, efficient and handled with courtesy! Thank you! For helping me get my car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car