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Park Place Lexus Grapevine

(2,420 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 9 awards
2021 state dealer award 2019 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 546-3595 (833) 546-3595
Used (833) 546-3594 (833) 546-3594
Service (833) 546-3597 (833) 546-3597

Reviews

(2,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Grapevine from DealerRater.

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Great experience for my first time visiting this

Great experience for my first time visiting this dealership. Everyone was very professional and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience with McKensie.

I had a great experience with McKensie. She was wonderful and very informative through the whole process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment I walked in the door, I was greeted and

From the moment I walked in the door, I was greeted and asked if I needed some help. Jessica Martinez was amazing. She was very accommodating, professional knowledgeable, and went beyond customer expectations while I worked with her over a couple of weeks looking for a car. She was always quick to get back to me and even talk to me on her days off. We were able to finalize the deal and I bought the car. Reyes was great working with him on the explanation of some tech issues in the car even when I had a problem I came back and he helped me with that as well. Five star service this is my third vehicle that I have bought from this dealership I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, clean, and very supportive staff, from the

Professional, clean, and very supportive staff, from the GM to the service techs, all very kind and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience all the way through.

Wonderful experience all the way through. Due to my schedule most of the transaction needed to be handled by phone/email which they made happen. The car was ready for pickup when we arrived. It was a very transparent process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was great.

My experience was great. John was able to get exactly the car I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice people.

Nice people. No pushing. Gives time to think and respects time of others. Recommend this for good overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terry helped me purchase in purchase process, he is very

Terry helped me purchase in purchase process, he is very helpful and the process is smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The salesperson I worked with was patient and listened to

The salesperson I worked with was patient and listened to what type of vehicle we were looking to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at the dealership was extremely friendly and

Everyone at the dealership was extremely friendly and welcoming. My family and I had the pleasure of working with Courtney, and she was absolutely wonderful. She was kind, patient, and made the entire buying experience incredibly easy and stress-free. We truly appreciated her help and would highly recommend her to anyone looking for a smooth car-buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.