Park Place Lexus Grapevine

Phenomenal culture that this dealership presents should be the standard at every car dealership. I was buying a lower priced used vehicle and was treated just like I was purchasing a brand new 100k car!!!

Always greeted friendly and prompt. Waiting area is clean offers free WiFi and comfortable seating areas while you wait.

They hire good people. Joe Ramirez was excellent. From start to finish he was efficient, personable, and sincere.

Brandon Chong from Park Place Lexus was very attentive to my mother and I and he made sure that we have the best possible deal. He also went thoroughly on what the RX 350H has to offer.

I took my 2019 es350 with 39k for a 40k service and oil change. When the service writer inspected the car they first thing he said was we needed to have an uncomfortable conversation about the ties and brought out a tire gauge and showed the garage in the middle of the green. Say that they would not do this service because it might cause the car to pull. When asked what the 40k involved the said only a tire rotation and refused again. And the brought in his independent tire guy to push new tires, I explained that I usually get the tires at Costco push some other brand other than what was on the vehicle for $1400.00. I asked about the oil change and he said the it wasn’t necessary, I explained the I rather it every 5k not than the 10k said sarcastically said that instead he do the 50k, or pay $185 for a oil change. He must be incentivized for the add on sale . Not the service that was requested. STAY AWAY FROM THIS dealership

Great customer service. Talon was a pleasure to work with. Everyone I encountered there was professional, pleasant and willing to help.

Buying my GX550 was a fantastic experience from start to finish! Ash spent the time to walk us through each piece (from helping us find just the right car to helping us get the best finance rate). Would highly recommend Ash and Park Place!

I always appreciate the professional service I receive from Park Place Lexus . Becky Gustafson is wonderful and always takes great care of me. I have loved every purchase.

Customer service is outstanding! They truly value their customers. Service department is always on time,clean and professional. I’ve been blessed to have the same Service Advisor for 4yrs. Greg Delano is the best.

Ezell was a great sales rep. Worked with him closely from the very beginning and he took great care of us throughout the process. We would highly recommend Ezell and this Park Place team.