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Park Place Lexus Grapevine

(2,385 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 9 awards
2021 state dealer award 2019 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 546-3595 (833) 546-3595
Used (833) 546-3594 (833) 546-3594
Service (833) 546-3597 (833) 546-3597

Reviews

(2,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Grapevine from DealerRater.

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Bobby Heffernan is just the BEST used car salesman!

Bobby Heffernan is just the BEST used car salesman!! Was a joy to work with and made the whole experience of buying a used car awesome!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Might be expensive but they deliver excellent service and

Might be expensive but they deliver excellent service and attitude is superlative. Great cars but I only would deal with this dealership,Park Place, been with them for about 20+ years. They are the reason I continue to purchase Lexus.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales manager and his salesforce make purchasing a

The sales manager and his salesforce make purchasing a new Lexus easy and enjoyable. When I arrived at the appointment time, they had the car that I was interested in ready and made the buying experience enjoyable. They helped me customize my new car to my needs before I left. I strongly recommend them

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I enjoyed working with Ash.

I enjoyed working with Ash. He was very helpful. He did not pressure is with sales tactics. I felt like he offered us a fair deal without haggling.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent new car purchase experience.

Excellent new car purchase experience. Knowledgeable, courteous and helpful sales consultant. Answered all our questions. Took the necessary time to explain the features of the car we were looking at. Great communication throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

All the staff were very helpful and well informed .

All the staff were very helpful and well informed . The dealership is spotless. Our salesman was very helpful and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian was the best salesman ever!

Brian was the best salesman ever! He is very knowledgeable on the car’s electronics

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ruben was great and helped us find the best deal to meet

Ruben was great and helped us find the best deal to meet our family needs!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We love Park Place, our sales agent Bobby, was amazing.

We love Park Place, our sales agent Bobby, was amazing. We went into just to look around and see what you all had on Hybrid cars. 15 months ago we did the same thing and we went home driving a NX300, and now Bobby sold us a Highlander Hybrid, my husband really wanted this car and he made it happen. The one thing I liked about Bobby was we didn't feel pressured, he was patient. We had just come from the Toyota Dealership and let's just say we left very unhappy. Thank you Bobby and Park Place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership is very nice, there was only a small number of

Dealership is very nice, there was only a small number of add-on options which were reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.