Kunes Chrysler Dodge Jeep Ram of Belvidere

Very unhappy with my oil change as my car was a mess when they were done. Oil was on my steering wheel, door & floor boards

Good service, listens to why you brought in your vehicle, easy sign in, and informs you of items possibly needing attention. Did notice that the tire pressure wasn’t the same for the four tires (2-3 lbs. difference) so I’m guessing the spare wasn’t checked!

excellent service Joe worked with my third party warranty company to get the repairs covered i really appreciated all he did for us i am very gratefully for all of the employees hard work.

Gavin was amazing. He knew what I was looking for in a vehicle and didn?t stop looking until he found the best vehicle for me. This is the second time I have worked with Gavin when buying a vehicle and I highly recommend him. He will always be my go to salesman when I am looking to purchase a vehicle!

Service adviser was fantastic. (Paul). Very knowledgeable and fixed my jeep where others failed. Great service department with highly skilled mechanics. Also offered a ride home

Check in for the service was quick and work began right away. Was told it could be up to 6 hours to complete the work and vehicle was ready in half that time and looks great!

I was very pleased. made the appointment, got right in. Done in less than 1/2 hr. Made an appointment for my truck next week.

The check in for my appointment was quick and easy. The service was timely however it seems not all my notes were taken into account as I they still wanted to perform service that was not needed as I had already tested the situation. They also charged $186 for a separate diagnostic even though I was already there for a paid service. The bill was incorrect when they presented to me but they corrected it quickly with no hassle. Not sure who this person is showing that I worked with as I didn't.

The staff is great and friendly. Eady to talk to and listened to my problem.

After my bank approved the financing, I was asked by the dealership to add the vehicle to my insurance and send proof. It was added to my insurance plus fees and sent within an hour of the request. I was then told they would send the Buyers Order so that my bank could cut the check. Then they informed me that the Buyers Order would be sent by them the next day as they were too busy. Imagine my surprise when I received a text stating they sold the vehicle to someone else while the bank and I were waiting for them to send the Buyers Order. Shady, disrespectful, low is just a few of the words that come to mind.