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Kunes Chrysler Dodge Jeep Ram of Belvidere

(483 reviews)
Visit Kunes Chrysler Dodge Jeep Ram of Belvidere
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–6:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 859-6961 (888) 859-6961
Used (888) 910-4669 (888) 910-4669
Service (833) 862-0183 (833) 862-0183

Reviews

(483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kunes Chrysler Dodge Jeep Ram of Belvidere from DealerRater.

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I had my oil and filter changed,First time at Kunes.

I had my oil and filter changed,First time at Kunes.Very happy, I usually go to Anderson or Bryden Moters.It was quick and my car was clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Diagnosed the issue with my truck, all though they

Diagnosed the issue with my truck, all though they didn’t have the part in stock they weee able to get it quickly and make the repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Don’t waste your time.

Don’t waste your time. They are all liars. They will tell you anything to get you in there. Once there everything changes. I’m a fool and actually believed them. I am so disappointed and angry that they wasted my time. 2 hour drive there and back. I asked for reassurance at least 6 times and was told don’t worry you’ll definitely get a car. Was going to Uber there which would’ve been $80 one way. That’s how sure I was. I guess let the buyer beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Lauretta, I appreciate you taking the time to share your feedback regarding your recent visit. Here at Kunes Chrysler Dodge Jeep RAM of Belvidere, we strive to provide transparency and a great car-buying experience for all customers. I would like the opportunity to discuss the experience you had with our Sales Team. Can you please send your contact information to me? Kerry Boetcher General Sales Manager Kunes Chrysler Dodge Jeep Ram of Belvidere kerry.boetcher@kunes.com

I have a Fiat 500L and the service has been great.

I have a Fiat 500L and the service has been great.Definitely recommend getting your vehicle serviced there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was great!

The experience was great! Luigi and his team got me setup fast and shipped the car right to my front door. It was a very smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had oil change and tires rotated.

Had oil change and tires rotated. Tina kept me informed on everything and printed out future things that would need to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department was great as usual.

Service department was great as usual. Oil change, tire rotation, and they replaced the cabin filter and engine air filter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are wonderful to deal with.

They are wonderful to deal with. They work hard to keep the customer first. Great Job everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are a great team to work with.

They are a great team to work with. They get us in and out promptly and do the job right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wouldn’t buy from it anymore they had more of my vehicle

Wouldn’t buy from it anymore they had more of my vehicle and only showed me one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.