Reviews
Very speedy for not needing an appointment.
Very speedy for not needing an appointment. Parts department was helpful in giving me a quote for parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My Ram warranty
Well I?ve been waiting a very long time for my warranty work to be done. Supply chain issues I guess. When I contacted the dealership about the repairs I needed on my Ram truck I reminded them I would need a loaner car promised to me in the warranty. Finally today I?m dropping the truck off after waiting so long and there is no loaner cars. I?ve waited extra weeks for the loaner car that was promised. I?m hoping the quality of the repair is good I?m nervous really. The warranty I purchased was very expensive. I?m very disappointed. I have to be wrapped up with this company for the next 7 years or 80,000 miles since I?ll be paying for my $40,000 purchase that amount of time. Honestly I feel just like a sucker.
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert Gentz, we regret to hear that you are displeased with your recent experience with us. We will use this information to make sure we improve our quality of service. Best regards.
Joaquin made my Jeep purchase fast an painlesss an got me
Joaquin made my Jeep purchase fast an painlesss an got me top dollar fir my trade in . Was a pleasure buying a jeep here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Kunes CDJR of Belvidere! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Improvement Manager
Very Friendly and efficient team. Offered ride if I needed one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great Customer Service
Very easy and fast interaction. I was able to negotiate fairly and easily with Kunes and at no time did I feel I was being given the run around or lied to. They answered all my questions and were very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Always a pleasure working with Kerry and Brent on
Always a pleasure working with Kerry and Brent on purchasing my vehicles! Traded my 2021 Grand Cherokee L for a 2022 Grand Cherokee L! Kerry and Brent made it a smooth and quick process for me as usual and I’ll be back when it’s time to get a new vehicle! Thank you to both of you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ross, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Review on service
Service is the top. Only complaint I have, is when done with service, the car wash people do a very poor job , disappoint in that, basically spray water on Vehicle and wipe off leaving , bugs , dirt, don't expect much from the wash, but it was free
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dwayne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Extremely professional and easy to work with.
Extremely professional and easy to work with. I highly recommend Kunes & Robert McMillan. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
The Wife & I came in for an oil and filter change and got
The Wife & I came in for an oil and filter change and got in right away.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service
Kunes Service Department gives exceptional service. They are prompt and responsive and make sure customers are taken care of with arrangements to get to work or home easily.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sandra, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!