Miracle Chrysler Dodge Jeep Ram

The sales team at Miracle made our experience in purchasing another vehicle a very positive experience! Jordi was great from the start! They let us test drive everything we wanted to try, and then made suggestions after listening to all our pros and cons. His top pick was the winner and we went home with a better deal than we ever imagined! Jordi and Ben were both very knowledgeable and took the time to make sure we understood all the details about the pricing/financing as well as all the driving and technical features of this newer Grand Cherokee hybrid model. A nice bonus was the follow-up phone call from Jordi a few days later to see how things were going and answer any questions. He even offered a follow-up visit to go over any features that needed more explanation for us! Would definitely recommend Miracle in Elverson for a great buying experience!

This places gets you with its name (miracle which it is far from a miracle that you will be experiencing) until they start to throw all these market adjustment crap onto the vehicles out the door price . because the math wasn’t mathing over the phone. So I finally got them to admit that they added extra markups to the vehicle. So after calling them out on it the price was back to the normal vehicle price, doc fee, tax, tags,title fee. I asked them to take off 500 dollars to kinda meet in the middle these people declined. Mind you I’m an hour drive away and ready to purchase now with cash. So a week later they dropped the price by $503 which was a complete insult to me because the deal would’ve been done a week ago..So if you are looking to waste your time then look no further because they will play all the games with you unless you already come in with knowledge!

Worst dealership around. Lied to me and told me the vehicle i wanted they no longer had to then list it the next day fpr 10k above the original price. DO NOT SHOP HERE

I did not buy my Jeep here, but have been here for service several times. Their service department is incompetent. I am not one to post negative reviews, but they damaged my vehicle and are refusing to reimburse me for the damage they caused. At the last visit, I called about having my battery replaced, received a quote and brought my vehicle in. While waiting, Grace from the service dept came over and said the battery they quoted me on wasn't in stock, but a better battery was available for almost 2x the price. I said no thanks, that I would get a battery elsewhere. After several minutes, I walked around to the service bay and saw a man putting the battery back in my vehicle. He was struggling with something for about 10 minutes and then Grace came over and they were both hunched over the battery area of my Jeep for another 10 minutes. I called out and said that I needed to leave. They finished up and brought my vehicle to me. I purchased a battery elsewhere and my husband put it in later that day. He said that they had stripped one of the battery terminals and the bolt was in crooked. He was able to put another bolt in to temporarily hold it together. I took my Jeep to another dealership for an inspection and to have them put in the correct bolt on the battery terminal. They told me that in addition to stripping the battery terminal, they had also damaged a sensor. Total cost to fix the damage they caused was $217.98 plus tax. Spoke with Wayne the service department manager and got an argument. He said to send him the invoice via email. Wayne has refused to respond to my emails. I have reported them to the Better Business Bureau and to the Pennsylvania State Attorney General. I would suggest that others who have these kinds of problems with them do the same. In the past, they have never topped up fluids when servicing my vehicle and will send me a letter in the mail a couple of weeks later stating that it's time to have "my Jeep's coolant topped up" and similar things - things that they should have done when it was in for service 2 weeks prior. I have also noticed in reading their reviews, that every time they have a bad review, that they get their family, friends and aliases to make up fake good reviews to try and balance out all of the legitimate bad reviews. Buyer beware!!

Entire process was very quick and easy, all my questions were answered. Thanks again for your help!

Big thanks to Jordi, Ian and Rick for making this an easy car buying experience, I will definitely be recommending them to my friends and family!

Very personable, friendly staff. Made buying a new car fun. Will return when I need to replace my truck.

The experience of purchasing a brand new car was great. I’d buy another car from Miacle.

Personable, goes above and beyond, knowledgeable, and helpful. A cut above and A class act!

Super nice crew there. Everyone was helpful and worked to get what I needed done. Was a great experience from start to finish, and they made sure our kids were happy as well. Also feel I got a decent price on a decent vehicle.