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Miracle Chrysler Dodge Jeep Ram

(335 reviews)
Visit Miracle Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 357-9288 (855) 357-9288
Used (866) 367-5125 (866) 367-5125
Service (866) 979-2242 (866) 979-2242

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Chrysler Dodge Jeep Ram from DealerRater.

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Big Thanks to Chuck for help finding a Van to suit our

Big Thanks to Chuck for help finding a Van to suit our needs and wishlist. Miracle was helpful and followed up as needed, but never got too pushy or tried to oversell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Good service experience

I took my Pacifica van in for a scheduled service appointment. They got me in right away. The job was scheduled to take two hours and sure enough I was updated at the two hour mark that they were just about done. They needed a few more minutes to download an update/ recall for the radio system. I appreciated the Crysler update as my radio would act up and freeze from time to time. The best part was that the job cost less than I was quoted by $60. How often does that happen??? My only downside was with the mechanic himself who did not clean up after himself. I had greasy/oily boot prints all over my interior trim pieces. I can't knock the dealership for that. The mechanic just needs to spend a minute to clean up. Lastly, I needed to use the restroom while I was there. The building and the restroom were older, but the restroom was clean and didn't smell. I really appreciated that. All in all it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and process!!

Bought my wife's car from this dealership and John, Mark and Amy made the process very seamless. It's about an hour from me but definitely worth the drive, no haggling or pressure at all during the process , they were very personable and accommodating!! Thanks again guys.... love the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Found the pot of gold at the end of the rainbow.

We’ve been looking for a jeep gladiator for the past 2 months without any success. We tried staying local but no one wanted to deal so we expanded are search discovering Miracle Chrysler Dodge Jeep Ram. Great buying experience with affordable prices that don’t break the bank. Plus a courtesy staff. It was definitely worth the 1.5 hour ride one way to find our jeep gladiator.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Warning!

Warning! If you trade-in a car they will make an offer to buy your car at a very low rate. They will give you all kinds of excuses why they are only offering a very low rate. They will talk you into purchasing all kinds of extra coverages that you will probably never use or need. And if you want to use all of these extra coverages you will fall into all kinds of red tape and the salesman that sold you the car will be difficult to get in contact with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Advertising cars they don’t have to get you into

Advertising cars they don’t have to get you into showroom.horrible experience, never again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service scheduling.

Service department very helpful and courteous. Called for an appointment for inspection and oil change and they made an appointment to accommodate my schedule. Work was done on time so that I could coordinate pickup with my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No pressure and easy to deal with!

Very easy to deal with sales staff and very helpful with our decision as to which vehicle suited us best (Thanks Andrew!)! Im glad I came to Miracle for my purchase today. Extremely Satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you want a great deal great service and someone who...

If you want a great deal great service and someone who will actually look for a car for you at the best price ask to speak with Diana Viguers. Diana kept in contact with me giving the best deal she could. Not your average person who forgets about you when you walk out the door. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We are so happy we could help you. We appreciate your business and hope you are enjoying your Ram.

Terrible experience, fail to fulfill a recall

Sold my mother a Jeep Renegade, still under warranty, with a recall notice that they "dont think it's bad enough to fix" Refuse to provide and documents stating that though so that the issue can't be escalated beyone their shoddt service center. Subjective service and lazy work ethic taking full advantage of elderly in the area.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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