Reviews
Super nice way to get a super nice car
My younger son is going to college and we need another car. I set my sight on a Camry Hybrid, for its comfort and gas mileage. After an extensive search, I found one that matched my preferences at Middletown Auto Sales in, well, Middletown, Connecticut. Based on the reviews on the dealer, I decided to go there and check out the car. Note that I live in New Jersey and it's 135 miles away! So one late June Saturday my two sons and I embarked a car shopping trip that doubled as an New England road trip. Pat the Salesman I talked on the phone earlier greeted me warmly when we arrived. Then he showed us the very nice Camry Hyrbrid and I took a test drive. Pat was funny and we had a great time. I decided the car is the one. Paid a deposit and picked it up next Friday - 2nd New England road trip :-). Pat was as always nice to talk to and Joe the owner was very efficient completing the myriads of paper works so we could drive the Camry Hybrid home. I noticed several things about Middletown Auto Sales that are different than a typical used car dealer: not too many cars in lot there but all seem with very good conditions that are much above average; it has several bays providing regular car services; most impressively- it gives warranty (1000 miles / 30 days) to the used car purchased there. These really provided peace of mind for purchasing a used car there. Super nice car at a great price and super nice people to deal with. All in all a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, nice used cars, no pushy sales people
I recently purchased a used 2008 Toyota Prius Touring from Middletown Auto Sales in Middletown, Connecticut. I found my experience to be very enjoyable and I left with my car the same day. There were no pushy sales people who stormed your vehicle as soon as you pulled in the lot. Pat and Joe were very helpful and explained everything carefully without forcing me into anything I didn't want/need. Overall, I am very pleased with my experience with this dealership and would recommend it to anyone looking for a used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure, friendly atmosphere !
No pressure, friendly atmosphere. Nice selection of car brand and, very satisfied with purchase. Pat and Joe covered everything in detail. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First Car
I came to Middletown Auto Sales not sure what I was looking for. Pat, was very informative and great help to me and my uncle. My decision to purchase the Toyota Corolla on the lot was due to his vast knowledge of the vehicle. I wanted a vehicle that was going to be reliable and I got just that at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the Place to Go!
This was hands down the BEST and quickest experience I have ever had buying a car. I test drove the car one day and drove it off the lot the very next day. They took care of everything. These guys are real! When they say No hassles, No negotiations, they mean it. I cannot say anything bad about this experience or these guys. I am so happy with my car! Pat, what can I say, AWESOME! (I asked if he came with the car). He was absolutely Great! And Joe, very nice and professional transaction. If you're looking for a reliable, more than fair priced, nice Toyota, with a 2nd to none experience and staff, go to Middletown Auto Sales, next to the Irving gas station. You will Not regret it!!! I don't!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"A Dealership that treats you like Familia"
Pat was so warm hearted. He went the extra mile to make us feel comfortable. Pat gave us more to walk away with than just a vehicle, he was awesome! Joe was great! Pat and Joe are professionals and made us feel like Familia. Thank you for a stress-free experience, we highly recommend Middletown Auto sales to everyone! We love our vehicle!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quickest trade in and buy
Thanks to Pat and Joe for going out of there way to get me the truck I wanted in the same day with a trade in. Keeping the same marker plate for my wife was nice, thanks for going out of your way. Quick and painless transaction. If I need another used car, I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever
My wife and I had been shopping for a used car for about a month. We needed a vehicle that could pull a boat and had narrowed our search. We had visited far too many dealerships. Pat Salvatore showed us the Toyota 4Runner we saw online and also showed us a Toyota Sequoia. We never felt any pressure or any sales pitch. We got straight answers to our questions. Within an hour we chose the Sequoia. Joe Massetti, the owner, assisted with the sale and was very friendly and very professional. Mark, the head technician showed us the under side of the Sequoia and explained to us all of the new items that were added. He was friendly and extremely knowledgeable. This car buying experience is by far the best I've ever had in my 62 years of live. Thanks, Ken A.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
kdm71901
Great experience !!! Joe and Pat were very real about the whole process .They made buying a used car quick and painless . I am very satisfied with my SUV!!!Love it.!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thumbs Up
I recently purchased a used vehicle and I must say it was a good experience overall. I don't particularly enjoy car shopping either but I wasn't pressured at all and all the information I requested on the vehicle checked out just fine. They aren't money-hungry there unlike most other places so the vibe is calm and they are as honest as they come. I recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car