Reviews
Customer
Bought 2018 Chevrolet Silverado from them had Boz for salesman he is the best not pushy listened to what I wanted very accommodating couldn’t expect any better thank you again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very rude an unprofessional
I went in an an dealt with this girl Amber she was very rude just sitting on her phone wasn't even paying me any attention. I tried asking her questions but she kept giving me an attitude. She was also rude to this Guy who walked in after me.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service
The staff here went above and beyond to try to get us our first car at a price we can afford and also a good rate. Everyone was so friendly. Great people !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Deals and Great Services
I updated my Rogue to a Pathfinder. Sales Manager Michael worked on so hard to give me great deal on my new Pathfinder. I would recommend Middletown Nissan anyone interested in getting a car. I have been to a lot of Nissan Dealers, this one is the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
pleasent experience
pleasant and honest, a very good experience. a fair deal and a very good outcome. I will look here again the next time I am on the market and would recommend Middletown Auto to friends.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great car at a great price!
Checked out different dealerships for the cars I was interested in and found the best one in my own back yard Middletown Auto Sales. Had called early morning and was able to test drive two cars that afternoon. Working with Pat I made my choice right there and had my car by the end of the week. Was able to have the car inspected by a mechanic before the final sale and Middletown Auto took care of all the issues in a timely manner. Great experience all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best certified used cars in Connecticut hands down
Mr Massetti and staff at Middletown Auto Sales went above and beyond to satisfy this customer. Ms Marilyn worked a great deal for financing for us.The selection of used cars was terrific, this family will only buy our cars from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied customer
I felt very comfortable buying my car here. Being a young female, it can sometimes be intimidating buying a car. But not with Joe and Pat. They took great care of me, helped me pick out the right vehicle and gave me a great price. Joe was able to get me approved for a loan with an affordable payment. I love my Hyundai Elantra , and will definitely come back to Middletown Auto Sales for service because I trust them to be honest with whatever repairs might be needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Should call when car is sold.
Made an appointment to view a particular car the night before. Drove over an hour to the dealership just for Pat to tell me they sold the car last night. I asked Pat why he didn't call me in the morning knowing I had an hour drive to get there, and he wanted to get me into another car. Make sure to call before driving to dealership. They might have already sold what you wanted to buy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Great people
Pat and Joe were a pleasure to work with. They did not pressure to make the sale. I came up on a Thursday night and had the car in my car that Saturday. They really treat you like family. Their cars are in excellent condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car