Reviews
Write a reviewOil change, basic services
Had my lease serviced. Might use them to lease another car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!
Emilio service representative
Emilio is wonderful services rep. He took care of all my car repairs. He is very professional and does a great job with getting the customer in and out of service in a timely manner. I wish and hope that all of your services rep are more like Emilio. Also Rizzo and Nicole in schedule service are the best. I am very happy and please with my service. Thank you all again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.
Itsiris
They were polite efficient and thorough. I was at the Express service and taken care of quickly. Work was explained and reviewed on receipt I would definitely return and recommend others to use this shop
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We strive to complete service quickly yet efficiently. We are happy to know that you?re satisfied with your visit. Have a great day!
Worst ever service
Worst dealership ever. I did not buy car from them and they put me in the black list. in 2011 and 2018 i used this dealership's service to do recalls on my pontiac (this is nearest GM dealership) . Both times they destroyed my air conditioner. When i tried to complain they told me that i have no prove for this. But when i gave them perfectly working air condition and received car with not working it. Of cause it was my mistake to trust them 2nd time with the recall, but i thought that after 7 years it will be ok. it was my big mistake. i think that my record in their database is marked and every time they will destroy my air condition. Be aware about this dealership. I strongly NOT recommend it to any person.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John F.
Excellent. You are treated like old friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, John, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, New Rochelle Chevrolet
Oil change and state inspection
It was fine. There were even enough cookies in the waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department
The service department is very efficient and professional service advisor is very informative and professional the ladies in the showroom are also very informative and professional the salesman and salesmanager are also informative and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great show
great experience leasing a car, very easy and fast. Demian was great. All the staff we dealt with were great. We love Antoinette!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
angela zucano and annette anderson
Exceptional Customer Service, quality of repairs and overall facilities deserves five star rating. Since I have purchased my 2009 chevy impala SS automobile from NEW ROCHELLE CHEVROLET, I have dealt with Mark Cucinella. Mark is extremely pleasant ,very knowledgeable, absolutely demonstrates an exceptional customer service. Mark actually listens and interacts with each and every customer. He throughly explains in full detail exactly what service must be made . I am fully confident that when dealing with Mark Cucinella, I am fully satisfied that all my vehicle issues will be completely solved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Danny is a Rockstar
He helped me get in and out same day with a great resolution on my battery issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!