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Kenny Ross Subaru

(3,359 reviews)
Visit Kenny Ross Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 466-2730 (877) 466-2730
Used (877) 466-4604 (877) 466-4604
Service (877) 467-0727 (877) 467-0727

Reviews

(3,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Ross Subaru from DealerRater.

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Staff was very Great.

Staff was very Great..Helpful..Giving..Nice to deal with..Listen to what i wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had great customer service, especially on such a busy

Had great customer service, especially on such a busy day. Staff was friendly and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They used every dirty trick in the book of car

They used every dirty trick in the book of car salesmanship. Dealer add ons that you didn't ask for or want. Told them 3- 4 times I didn't want LoJack and they still charged me for it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

OH!

OH! Simple oil change, tire rotation and replace the wiper blades was over $200. I don't think they'll see me again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They go over and above expectations!

They go over and above expectations! Exceptionally friendly people. Most importantly, they have earned my trust!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, clean and NO high pressure sales!

Friendly, clean and NO high pressure sales! Very knowledgeable and easy to work with, I would recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I received the same great service with this Forester, as

I received the same great service with this Forester, as with service on my prior Foresters at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to make an appointment.

Easy to make an appointment. Staff attentive and informative. Explained what & why repairs were needed in easy to understand terms. No high pressure. Comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our first contact (via a phone call) was with Justin who

Our first contact (via a phone call) was with Justin who went out of his way to verify that they had the vehicle we were looking for. Justin made arrangements for us to come and look at the vehicle and introduced us to TJ in Sales. WOW! TJ took it from there. He first asked who the primary driver of the vehicle would be? From there he focused the attention on my wife, not me. TJ did an awesome job telling us about the vehicle with again the attention to my wife's needs. From start to finish I would give TJ 5 Stars! My wife even asked him for some of his business cards. Lauren did an awesome job in finalizing the deal. She made us very comfortable (no pressure). Greg was very friendly and personable with the emphasis on the details. The entire experience .... 5 STARS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

The waiting area is nice with beverages and cheese curls.

The waiting area is nice with beverages and cheese curls. But the popcorn was out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!