Reviews
Pleasant environment, courteous employees, excellent
Pleasant environment, courteous employees, excellent service. State inspection and oil change performed. Very courteous employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
It was a pleasant experienced.
It was a pleasant experienced. No hassel no complaints and everyone was helpful and good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Mike was my service associate he gave me excellent
Mike was my service associate he gave me excellent service. I was taken promptly and the service team did a excellent job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Had a noise front end of car.
Had a noise front end of car. Diagnosed and I was on my way quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Our experience at Kenny Ross Subaru was great.
Our experience at Kenny Ross Subaru was great. We were welcomed immediately by Josh Peters. He was very patient in listening to our preferences in a new car. Once we had picked the Cross Trek the details were worked out to our satisfaction. Greg Cooper walked us through the lengthy final steps. We drove away happy and assured we could reach out anytime to Josh with any questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Excellent communication and care was given to us.
Excellent communication and care was given to us. I leased a new car and felt like a million dollars as they made me feel that important to their daily business operations. Mr Hess, our salesman was kind and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Wait time was too long.
Wait time was too long. We had made a 2 pm appt to purchase the car. It took over 3 hours til we drove out of the dealership. Damian was great. It would have been helpful to have known in advance the wait time as we did not anticipate being there all afternoon when we had a scheduled appointment. We did not need financing and thought things would have been more streamlined. Everyone was pleasant but the finance manager was definitely overbooked; albeit it efficient and friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Cindy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Kenny Ross Subaru provides reliable, polite, convenient,
Kenny Ross Subaru provides reliable, polite, convenient, and prompt customer service. My dogs are welcome, too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Thank you to everyone involved.
Thank you to everyone involved. Steve, Jessie, and Charlie. All around easy and painless experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Josh took vey good care of me and solved my problem I
Josh took vey good care of me and solved my problem I respect his good attitude and friendly demeanor he was a kind gentlemen and I honor that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!