Reviews
Loved that I dealt with a family owned business and not
Loved that I dealt with a family owned business and not corporate owned. Everyone was great to work with. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Andrea! We're so glad you enjoyed working with our family-owned team here at Bell Road Mitsubishi. It means a lot to us to provide a more personal and welcoming experience. We truly appreciate your kind words!
Courteous staff, informative about options and process,
Courteous staff, informative about options and process, options to get a ride or wait in, updates on progress, 10 out of 10!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We’re thrilled to hear our staff provided courteous service and kept you informed every step of the way. We appreciate you rating us 10 out of 10 and we look forward to serving you again at Bell Road Mitsubishi!
They are very helpful.
They are very helpful. And are ready to help when I call. And are very knowledgeable.😁
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Diana! We're happy to hear you've had such a positive experience with our team. It's great to know you can count on us for support and answers whenever you need them. We appreciate your feedback!
I love coming to this location!
I love coming to this location! Always friendly and as fast as possible. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear you love coming to Bell Road Mitsubishi. Our team works hard to provide friendly and efficient service, and we appreciate your continued support. See you next time!
Found the used car I was looking for here at Bell Road
Found the used car I was looking for here at Bell Road Mitsubishi. I’d been searching for a couple months. Every single person I encountered in the dealership was wonderful! Ash went above and beyond trying to get financing for me that would keep my payment affordable, and he succeeded! Made this such an easy purchase. He’s a wizard!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad you found the vehicle you’d been searching for and that Ash was able to make the financing process smooth and affordable. We’ll be sure to pass along your kind words to him and the rest of the team. Enjoy your new car and thank you for choosing Bell Road Mitsubishi!
Was given false hope told me I was approved and let me
Was given false hope told me I was approved and let me have the car but when the told that the lender back out of the deal left me high and dryed at the dealership and did car that I was stuck there said that they had no one to bring me home but they didn't have the problem coming to get me from the easy side of the valley . Asher I never met him and they talk to women like we are good enough to be in they're world they tried to walk over me when I got a call from some girl there all she told me was they wanted to talk to me and really that wasn't the case at all they wanted my money and the car back if that was the case I had told her if they want the car back they can come and get it and then I was told before I left the I wouldn't get my down payment back well they won cause they got both and now they can pay the price for if not only that my sales rep. Was let go while my deal was in progress and no one would really talk to me left me up in the air and when I would call then no one would return calls at all . The sales rep was a total doll she was in it to help anyone and she is the best I will follow her wo where ever she may go.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and disappointment you went through. This is not the level of service we aim to provide, and we understand how upsetting this situation must have been. Your feedback is being taken seriously and shared with our management team for review. If there is anything further you’d like to discuss or if you’d be open to speaking with us directly, please don’t hesitate to reach out so we can better understand how we can make things right.
Easy to work with, got me in and out pretty quickly.
Easy to work with, got me in and out pretty quickly. I appreciate the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear your visit was quick and smooth. We appreciate your kind words and look forward to helping you again at Bell Road Mitsubishi.
The service manager Rick is a liar I was sold a car in
The service manager Rick is a liar I was sold a car in witch I was told was good but the whole suspension is bad and Rick will do nothing to help me get my car fixed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi James, We're very sorry to hear about your experience and understand how frustrating this situation must be. This is not the level of service we aim to provide at Bell Road Mitsubishi. We take your concerns seriously and would appreciate the opportunity to look into this further. Please reach out to us directly so we can work toward a resolution.
Great team.
Great team. Really fast and was out the door in less than 2 hours. Love my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great feedback! We're thrilled to hear you had a quick and smooth experience and that you're loving your new car. Enjoy every drive, and don’t hesitate to reach out if you need anything down the road!
Ms. Macias was very helpful. She is quite efficient and
Ms. Macias was very helpful. She is quite efficient and did not waste my time or drag our business out. She made an offer, I later returned and she had all the paperwork ready. She even came to our house to complete the transaction. The dealership was fair and honest with me, nothing hidden and no surprises. Overall my experience was positive and I confidently recommend Beannyth Macias.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Bell Road Mitsubishi. We’re thrilled to hear Ms. Macias provided such efficient and honest service, even going the extra mile to complete the transaction at your home. Your recommendation means a lot to us.