Reviews
Frenchy was awesome Frenchy did an amazing job for me I
Frenchy was awesome Frenchy did an amazing job for me I would buy from Frenchy again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We are thrilled to hear that Frenchy provided such an amazing experience at Bell Road Mitsubishi. We look forward to helping you again in the future!
Firstly, Im bothered that my renewed service contract
Firstly, Im bothered that my renewed service contract from you guys is hard to find. Secondly, the service advisor made it sound like my service contract would cover the control arms and etc, on the phone. I made an appointment, bring it in, only to find out it's not covered and will cost me 2.2k and had to pay $190 for labor.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
It was good, the lounge is very uncomfortable and the TV
It was good, the lounge is very uncomfortable and the TV is sooo loud for waiting. They did get my car right in after I located someone to help me. It is kind of hard to get someone to pay attention to me to start that service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ann, thank you for sharing your feedback with us. We’re glad to hear your vehicle was taken care of quickly, though we understand the lounge and wait experience left room for improvement. Your comments about comfort and attentiveness are important, and we’ll be sharing them with our team. We appreciate you bringing this to our attention and hope your next visit is a more comfortable one.
Amazing, mad the process easy and understood my needs,
Amazing, mad the process easy and understood my needs, would definitely recommend to my friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re so glad to hear the process was made easy and that your needs were understood. Recommendations to friends and family mean the world to us, and we truly appreciate your support!
They were attentive and worked on my car swiftly I will
They were attentive and worked on my car swiftly I will recommend others to purchase a vehicle here
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we’re so glad to hear our team took great care of you and worked on your car efficiently! Thank you for your recommendation — it means so much, and we look forward to welcoming both you and anyone you send our way in the future.
It was pleasant enough but nothing special.
It was pleasant enough but nothing special. They did exactly as I asked and I paid them money for it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts. We’re glad to hear everything went smoothly and that the work was completed as you requested. While we always strive to provide more than just the basics, we appreciate your feedback, it helps us continue to improve. We’d love the chance to give you a standout experience on your next visit.
I’ve bought several cars in my life as I have my own
I’ve bought several cars in my life as I have my own business and this was by far my worst experience in a dealer ship I would strongly recommend to go anywhere else but here , and I still plan on buying more cars as my business expands but never again would consider going here learned my lesson
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your thoughts, Erik. It’s clear that your visit didn’t measure up to the standard you were expecting, and we regret that you left feeling this way. If you’d be open to it, we’d like the chance to learn more and better understand what went wrong. Please reach out to us directly so we can do our best to turn this around.
Marco was wonderful.
Marco was wonderful. He was not pushy at all, was very warm and friendly. The world needs more kind people like Marco. He puts his customers needs and wants first!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this wonderful feedback, Andrea! We couldn’t agree more regarding Marco’s approach. It’s great to hear how he made you feel comfortable without any pressure and truly put your needs first. We’ll be sure to celebrate your kind words with him!
I had an excellent experience at Bell Road Mitsubishi
I had an excellent experience at Bell Road Mitsubishi working with Steve. From the moment I arrived, he was professional, friendly, and genuinely focused on helping me find the right car rather than just making a sale. Steve was knowledgeable about the vehicle, answered all of my questions with patience, and made the process simple and stress-free. What really stood out was how transparent and honest he was about pricing and financing—no pressure, no gimmicks, just straightforward information. He also took the time to walk me through all of the car’s features and made sure I felt comfortable before driving off the lot. If you’re in the market for a car, I highly recommend asking for Steve at Bell Road Mitsubishi. He made what is often a stressful process enjoyable and smooth.I look forward to working with him and the entire Bell Road Mitsubishi team in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience with Steve and our team at Bell Road Mitsubishi! We’re thrilled to hear that he provided you with professional, friendly, and transparent service, and that the entire process was smooth and stress-free. At Bell Road Mitsubishi, we strive to create a car-buying experience that’s centered around honesty, knowledge, and customer care—not pressure—and it’s great to know Steve delivered on that commitment. We’ll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to welcoming you back whenever you need anything in the future. Congratulations on your new vehicle, and thank you again for choosing us! — The Bell Road Mitsubishi Team
Specifically Joe Malko and Mr Osmand were outstanding in
Specifically Joe Malko and Mr Osmand were outstanding in explaining everything to me in detail and giving me the best deal for my budget. Couldn't have picked a better team. BRAVO ZULU to them and Mitsubishi Motors.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience! It’s wonderful to hear that Joe Malko and Mr. Osmand provided exceptional guidance and helped you find a deal that worked perfectly for your budget. Thank you for recognizing their efforts at Bell Road Mitsubishi.