Reviews
Bell Road Mitsubishi is the best.
Bell Road Mitsubishi is the best. If you got a Mitsubishi come over here. Woooooo!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the enthusiastic shoutout! We're thrilled to hear you’re loving Bell Road Mitsubishi. We appreciate your support and energy.
Bell Road Mitsubishi is the best.
Bell Road Mitsubishi is the best. If you got a Mitsubishi come over here. Woooooo!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the enthusiastic shoutout! We're thrilled to hear you’re loving Bell Road Mitsubishi. We appreciate your support and energy.
Have been taking my suv here for years, 158 thousand
Have been taking my suv here for years, 158 thousand mile and the keep it running strong
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Laurie, for your loyalty over the years. We’re proud to help keep your SUV running strong at 158,000 miles! We appreciate you trusting us with your vehicle.
They always take the time to work me in and are
They always take the time to work me in and are transparent about my vehicle’s needs.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your experience. We’re glad our team always takes the time to fit you in and provides clear, transparent information about your vehicle’s needs.
The service was excellent.
The service was excellent.. The waiting was minimal. Very courteous employees. Appointments available the same day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Romelia, thank you for your kind words. We’re glad to hear the service was excellent, the wait time minimal, and our team was courteous. We’re happy to offer same-day appointments to make your experience even better.
Absolutely abysmal professionalism.
Absolutely abysmal professionalism. The tower manager was completely rude and unhelpful. We attempted to buy a car from this dealership and were fed lies. We were put through all paperwork, paid a down payment, and were told our loan was secured and they sent us out with the keys. Two weeks go by and we are suddenly informed we do not have the loan and must bring the car back. When we did they charged us nearly a grand for miles we put on the car. Even though the entire situation was entirely their fault and a mileage fee was NOT ANYWHERE in the contract. I then called to express frustration and mediate the issue. The tower manager doubled down saying they shouldn’t have given me any money back and that it was our fault. I was also told that the time we had the car was precious time they could have been trying to sell it. The finance manager Ossman also completely ignored my email prior to their request to return the truck. I will be consulting with my attorney as they are unwilling to admit fault and I have proof in the contract of the unlawfulness of their “fee”.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our sales team left you feeling frustrated. That’s never the impression we want to leave, and we’ll be reviewing your comments with our staff to ensure we handle every interaction with the level of respect and professionalism our customers deserve. Regarding the financing, we understood that once we were unable to secure financing for you, you were working directly with your bank to secure a loan and would be bringing us a check. Unfortunately, that didn’t come together as expected, and we understand how disappointing that was. We were just as eager to see you drive away in the truck as you were. We appreciate the opportunity we had to work with you and are always open to feedback that helps us improve. If you’d like to talk further, we’re here to listen.
Absolutely abysmal professionalism.
Absolutely abysmal professionalism. The tower manager was completely rude and unhelpful. We attempted to buy a car from this dealership and were fed lies. We were put through all paperwork, paid a down payment, and were told our loan was secured and they sent us out with the keys. Two weeks go by and we are suddenly informed we do not have the loan and must bring the car back. When we did they charged us nearly a grand for miles we put on the car. Even though the entire situation was entirely their fault and a mileage fee was NOT ANYWHERE in the contract. I then called to express frustration and mediate the issue. The tower manager doubled down saying they shouldn’t have given me any money back and that it was our fault. I was also told that the time we had the car was precious time they could have been trying to sell it. The finance manager Ossman also completely ignored my email prior to their request to return the truck. I will be consulting with my attorney as they are unwilling to admit fault and I have proof in the contract of the unlawfulness of their “fee”.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our sales team left you feeling frustrated. That’s never the impression we want to leave, and we’ll be reviewing your comments with our staff to ensure we handle every interaction with the level of respect and professionalism our customers deserve. Regarding the financing, we understood that once we were unable to secure financing for you, you were working directly with your bank to secure a loan and would be bringing us a check. Unfortunately, that didn’t come together as expected, and we understand how disappointing that was. We were just as eager to see you drive away in the truck as you were. We appreciate the opportunity we had to work with you and are always open to feedback that helps us improve. If you’d like to talk further, we’re here to listen.
It's been good It's been like any other dealership.
It's been good It's been like any other dealership. Helpful and they were very very quick
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad you found our team helpful and quick with your service. We appreciate you choosing us.
I was treated like I mattered Abel is somebody I would
I was treated like I mattered Abel is somebody I would buy from again Thanks for making the experience pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your experience! We're so glad Abel made you feel important and helped make the process smooth and enjoyable. We truly appreciate your trust and look forward to assisting you again.
All staff we encountered were friendly and attentive.
All staff we encountered were friendly and attentive. It seems their genuine goal is to have customers leave happy with zero regrets. During the purchase process I never once felt pressured or rushed by Francisco our salesman even though we arrived on Sunday when they close early. Finance was fast and friendly and also did not push any extra coverage. I had to return the next day because the Osman in the finance department got me an even better deal! When I was there I brought up a few things I had noticed needed some attention and Rafi the sales manager was quick to help. They are all amazing. I will definitely come back here when thinking of a next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Francisco, Osman, Rafi, and the entire team made you feel comfortable and valued throughout your purchase. It means a lot that you felt no pressure and appreciated the attentive, friendly service. We look forward to helping you again whenever you’re ready for your next vehicle!