Reviews
We came earlier than our appointed time.
We came earlier than our appointed time. Greeted by Francisco and he went to check our appointment. Marco arrived on time and we talked about our specific needs. He showed the car we purchased and test drove. Good service we are happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re glad Francisco and Marco provided attentive and helpful service, and that you’re happy with your purchase from Bell Road Mitsubishi. Enjoy your new car!
Everyone we encountered upon arrival were attentive,
Everyone we encountered upon arrival were attentive, friendly and knowledgeable. The finance process was quicker than I’ve ever experienced before.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re glad to hear our team at Bell Road Mitsubishi provided attentive and friendly service, and that the finance process was quick and efficient.
The work that was done on the car was was great.
The work that was done on the car was was great. Drives a lot better transmission is changing gears. Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Bell Road Mitsubishi. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Love the new lobby/ waiting area.
Love the new lobby/ waiting area. Pleasantly surprised when I walked in Most people there are friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback! We’re glad you enjoyed the new lobby and waiting area. It’s great to hear our team made a friendly impression. We appreciate your visit to Bell Road Mitsubishi and hope to see you again soon.
Dear valued customer, Thank you for the great feedback. We're so glad you loved the new lobby and waiting area. We put a lot of thought into making it comfortable for our guests. It’s also wonderful to hear that our team made you feel welcome. We appreciate your visit and look forward to seeing you again at Bell Road Mitsubishi!
The customer service was excellent and they were polite
The customer service was excellent and they were polite and professional and the work was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Raymond, thank you for sharing your experience! We’re thrilled to hear our team provided excellent, polite, and professional service while completing the work promptly. We appreciate your business at Bell Road Mitsubishi.
Dear valued customer, Thank you for your kind words! We’re delighted to hear that our team provided excellent, polite, and professional service while completing the work promptly. Your satisfaction means a lot to us, and we look forward to serving you again at Bell Road Mitsubishi.
Thanks for all your help and opportunity to my soon in
Thanks for all your help and opportunity to my soon in his first credit thanks .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words! We’re so happy we could help your son with his first credit experience. We appreciate your trust in Bell Road Mitsubishi.
Manuel, that’s wonderful to hear! Congratulations to your son on his very first credit opportunity! Moments like these are so exciting, and we’re glad we could be a part of it. Wishing him many more milestones ahead on his journey! We hope to see you next time at Bell Road Mitsubishi.
Bell Road Mitsubishi is a great place to buy your next
Bell Road Mitsubishi is a great place to buy your next vehicle. No pressure sales, great customer service, and communication from both the sales and finance manager. We were in and out within 2.5hrs after agreeing on the out the door price. Would recommend anyone buying a vehicle there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Roger, thank you for sharing your experience! We’re thrilled to hear our team made your visit smooth and stress-free. We appreciate your recommendation and your business at Bell Road Mitsubishi.
Roger, thank you for such an outstanding review! We’re thrilled to know your visit was smooth, pressure-free, and efficient from start to finish. It’s great to hear our sales and finance team made the process so easy. We truly appreciate your recommendation and are glad you chose Bell Road Mitsubishi for your new vehicle!
The team was professional, attentive, and efficient,
The team was professional, attentive, and efficient, making the entire process smooth and enjoyable. Their honesty and care truly stood out, and I would highly recommend this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Evelyn, thank you for sharing your experience. We’re thrilled to hear our team provided professional, attentive, and efficient service, making your visit smooth and enjoyable. We truly appreciate your recommendation of Bell Road Mitsubishi!
Buyer Beware: My Costly Experience with Bell Road
Buyer Beware: My Costly Experience with Bell Road Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed fine, none of the issues were apparent during the purchase. It wasn’t until the check engine light came on that the problems began to surface. The truck came with an incorrect ECM, missing OnStar system, and a damaged injector. To make matters worse, I was charged for features the truck physically doesn’t support due to missing or incompatible parts. When my trusted dealer discovered these issues, I immediately contacted Bell Road’s service department. They claimed the missing components had already been ordered and would arrive within a week. Weeks have now passed no parts, no updates, no communication. The service department is Scammy. I’ve been without a vehicle for over a week, and I’m still facing additional repairs. Despite multiple messages left for the General Manager, I’ve received no response. The dealership has failed to provide my plates, and I’ve had to take the vehicle to another dealer just to get it fixed properly. If I hadn’t purchased the extended warranty, I would have been out an additional $6,000 for repairs on a truck that should have been road-ready from day one. Bell Road Mitsubishi has shown a complete lack of accountability and customer care. Based on my experience and similar ones voiced by other customers I strongly urge shoppers to look elsewhere. If you’ve had a comparable experience, I recommend filing a formal complaint with the Attorney General’s office. This dealership is a disgrace. Don’t make the same mistake I did.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Great customer service, since I arrived to the location
Great customer service, since I arrived to the location the staff was kind and efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know you had a great experience with our team and that you were greeted with kindness from the start. Thank you for choosing Bell Road Mitsubishi.