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New (417) 815-9836 (417) 815-9836
Used (417) 815-9764 (417) 815-9764
Service (417) 427-6396 (417) 427-6396

Reviews

(492 reviews)

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On time and On Budget

Brought my MDX in for it's timing belt and water pump change, $1300.00 big ones. The guys did a great job, dropped it off in the morning, made me a killer breakfast smoother for FREE! They gave me a brand MDX to drive, which I hate because it just makes me want to buy a new one :) but my 08 MDX still has a lot of life in her. She stills drives today the same as it did the day I bought it thanks to Springfield Acura. They had it ready by lunch time, I went by to pick it up and they fed me lunch, FREE again! It doesn't get any better than that. Good job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 RDX in for service

I love bringing my car here for service! They checked me in very quickly and I was on my way to the waiting area where I was offered coffee, Breakfast sandwich and all sorts of goodies. The waiting area is really nice. Two hours later, my car was done and washed and vacuumed. I was free to enjoy the rest of my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My visit...

Service department...friendly, knowledgeable and helpful Lovely lady inside the waiting room...checked twice to see if she could get us anything to eat or drink. She is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car Purchase

We had an excellent experience purchasing a vehicle through Acura of Springfield. Our salesman, Dustin, was very helpful and courteous. Everyone we had contact with during our time in the dealership was friendly and professional. The buying process was smooth and hassle free. I was highly impressed with the staff in all departments and will definitely visit again the next time we are replacing a vehicle. In fact, the staff were so competent, efficient and friendly, that we are considering having our vehicle serviced through them rather than in our home town, in spite of the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great!!

I have always had great luck at Acura of Springfield! From sales to service. Getting a free smoothie and a car wash after my service repairs! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car purchase.

I had an excellent purchasing experience. All aspects of the transaction were handled professionally and expeditiously including negotiation of both the trade in value and the new car purchase price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 Stars & more

Excellent Dealership all around: courteous, efficient, competent. Acura of Springfield has been servicing my vehicles (2 of which were purchased there) for over 10 years; they have consistently earned my business. Please see my previous reviews for more details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great experience!

The men in the service department were extremely friendly. They got me in right away when I needed an oil change. It didn't take long at all for them to finish and the best part was having my car delivered to me and someone opening the door for me to get in and go. ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Experience with purchase of new RDX

This Acura dealership it a first class act! Jesse and BJ and Lucas were wonderful to deal with and very helpful... I like the fact that we weren't pressured like other dealerships do. These guys are awesome, very professional, pleasant and helpful. It was a pleasure purchasing my new RDX from Jay Wolfe Acura! Also, Derek in the service very helpful and pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Springfield Acura

Some initial internet questions were not answered right away. But, Wade in sales quickly made up fot that shortcoming....if there was one. The dealership was clean, orderly, with many amenities that are customer oriented. Impressive. All of the staff was helpful, friendly and respectful of the value of a customer's time. Wade in sales was polite, professional, very knowledgeable, patient, thorough, and a real pleasure to work with. Negotiations proceeded promptly and in a business like manner without any sales pressure or foolishness. The only "bump up" opportunites offered to us were those we we inquired about. There was no lenghty "check out" process and no pressure was applied for us to buy anything extra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.