Frank Leta Acura of Springfield

The work was complete much quicker than I anticipated. Also, they went beyond what I expected with the "extras." When they washed my car after servicing it, I was surprised to see that they had even cleaned the all-weather floor mats (something I had been intending to do myself).

Scheduling service was easy and accommodated my schedule. Parts had to be ordered for repair needed requiring my vehicle to stay at dealership overnight. Loaner vehicle was made available to me which i had to have because I live 60 miles from dealership. They had car ready by early next morning, called me when it was ready. Very professional and accommodating. They have always treated me well and have provided excellent service.

Derek was great! Service was amazing! You have gained all of my business in the future. Thanks to everything you do as this is how business should be done!

Aaron Meier and BJ Drew are absolutely the best in the business! Aaron will always put me in the right vehicle and BJ always explains the financing options clearly. Great team!

Our car is now 8 years old and it is important to us to keep it in good shape as we are not in a position to replace or upgrade it. We have always had it serviced here and will continue to do so.

I called Acura for an oil change. They got me right in. I was only there a short time and everything was great. The people there are fantastic! I spoke with Derek, he's wonderful. Thanks Derek!

The service advisor and the receptionist are very knowledgeable and friendly. The customer lounge is clean and well managed. This is the top notch dealership . Thank you for a very nice visit.

I just purchased my 3rd new vehicle from Acura of Springfield. They always go above and beyond for their customers. Not only do I love the TLX, the customer service is what keeps me coming back to this dealership.

They were "out" of "decaf" coffee, said they don't have any....I know it is probably not often requested. So I gave them a hard time...'have to find a new dealership that takes care of all their customers' needs... a few minutes later the came through. Found some...made for a pleasant wait. It is a small thing, but speaks volumes about their care. If they are this caring about a cup of coffee, I know they are caring about my RDX in the service bay. Been working with Rick Denbow since 2003 when I arrived in Springfield and purchased a Saturn Vue...great working with everyone.

Always great service. Snack bar young lady was very pleasant. Service guy (cant rrmemer his name) was very thorough. I appreciate the whole customer service experience.