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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

(6,341 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00am
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 46 awards
2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 national dealer award 2018 national dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Chrysler Dodge Jeep Ram of Walled Lake from DealerRater.

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The whole buying process went smoothly and...

The whole buying process went smoothly and professionally. The car was delivered at the price and time agreed upon,. There was no hard sell or pressure. I have already recommended this dealership and salesman to several friends. I will use them again. Derek M. Payne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We would highly recommend Don Goforth at Shuman Chrysler....

We would highly recommend Don Goforth at Shuman Chrysler. My wife and I are Typically Toyota fans but Don convinced us to buy American and because of Don's knowledge and being a Marine Veteran we decide to buy a vehicle from him. Thanks Don for your service overseas and now at home with helping us to choose our new vehicle. If you are in the market for a vehicle do yourself a favor and see Don Goforth at Shuman Chrysler in Walled Lake, we are glad we did. Sincerely, The Perez Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

I had to write another review because I noticed after I posted my first review my computer did not take 5 stars for customer service, it left it as n/a! Customer service was probably the best part of my experience with Kevin and Nick and I wanted to be sure everyone could see that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buy American from a Veteran

We would highly recommend Don Goforth at Shuman Chrysler. My wife and I are Typically Toyota fans but Don convinced us to buy American and because of Don's knowledge and being a Marine Veteran we decide to buy a vehicle from him. Thanks Don for your service overseas and now at home with helping us to choose our new vehicle. If you are in the market for a vehicle do yourself a favor and see Don Goforth at Shuman Chrysler in Walled Lake, we are glad we did. Sincerely, The Perez Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have dealt with Shuman Chrysler Dodge Jeep Ram...

I have dealt with Shuman Chrysler Dodge Jeep Ram dealership in Walled Lake for years now. I have always gotten friendly and dependable service when shopping for a new car. I was turning in my current lease and getting a new lease and the sales staff was very helpful in leading me through the process. I am happy and very satisfied with my new Jeep Liberty 4x4 that I am leasing now. My thanks to all involved in the process. MK Wilson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had to write another review because I noticed after I...

I had to write another review because I noticed after I posted my first review my computer did not take 5 stars for customer service, it left it as n/a! Customer service was probably the best part of my experience with Kevin and Nick and I wanted to be sure everyone could see that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin was very friendly and really worked hard to get us...

Kevin was very friendly and really worked hard to get us to the price we were looking for. I would recommend him and Shuman to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always give good service; friendly, convenient - give a...

Always give good service; friendly, convenient - give a quote for work to avoid "sticker shock". Worked with me and the manufacturer to solve a power train service issue when I had missed the deadline. Very happy to recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy customer

Always give good service; friendly, convenient - give a quote for work to avoid "sticker shock". Worked with me and the manufacturer to solve a power train service issue when I had missed the deadline. Very happy to recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing experience! very friendly and quick, was able to...

Amazing experience! very friendly and quick, was able to walk in and walk out with a brand new car in only a couple hours..was recommended to use this dealership and i now see why

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.