Reviews
The whole buying process went smoothly and...
The whole buying process went smoothly and professionally. The car was delivered at the price and time agreed upon,. There was no hard sell or pressure. I have already recommended this dealership and salesman to several friends. I will use them again. Derek M. Payne
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would highly recommend Don Goforth at Shuman Chrysler....
We would highly recommend Don Goforth at Shuman Chrysler. My wife and I are Typically Toyota fans but Don convinced us to buy American and because of Don's knowledge and being a Marine Veteran we decide to buy a vehicle from him. Thanks Don for your service overseas and now at home with helping us to choose our new vehicle. If you are in the market for a vehicle do yourself a favor and see Don Goforth at Shuman Chrysler in Walled Lake, we are glad we did. Sincerely, The Perez Family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!
I had to write another review because I noticed after I posted my first review my computer did not take 5 stars for customer service, it left it as n/a! Customer service was probably the best part of my experience with Kevin and Nick and I wanted to be sure everyone could see that!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buy American from a Veteran
We would highly recommend Don Goforth at Shuman Chrysler. My wife and I are Typically Toyota fans but Don convinced us to buy American and because of Don's knowledge and being a Marine Veteran we decide to buy a vehicle from him. Thanks Don for your service overseas and now at home with helping us to choose our new vehicle. If you are in the market for a vehicle do yourself a favor and see Don Goforth at Shuman Chrysler in Walled Lake, we are glad we did. Sincerely, The Perez Family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have dealt with Shuman Chrysler Dodge Jeep Ram...
I have dealt with Shuman Chrysler Dodge Jeep Ram dealership in Walled Lake for years now. I have always gotten friendly and dependable service when shopping for a new car. I was turning in my current lease and getting a new lease and the sales staff was very helpful in leading me through the process. I am happy and very satisfied with my new Jeep Liberty 4x4 that I am leasing now. My thanks to all involved in the process. MK Wilson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to write another review because I noticed after I...
I had to write another review because I noticed after I posted my first review my computer did not take 5 stars for customer service, it left it as n/a! Customer service was probably the best part of my experience with Kevin and Nick and I wanted to be sure everyone could see that!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin was very friendly and really worked hard to get us...
Kevin was very friendly and really worked hard to get us to the price we were looking for. I would recommend him and Shuman to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always give good service; friendly, convenient - give a...
Always give good service; friendly, convenient - give a quote for work to avoid "sticker shock". Worked with me and the manufacturer to solve a power train service issue when I had missed the deadline. Very happy to recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy customer
Always give good service; friendly, convenient - give a quote for work to avoid "sticker shock". Worked with me and the manufacturer to solve a power train service issue when I had missed the deadline. Very happy to recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing experience! very friendly and quick, was able to...
Amazing experience! very friendly and quick, was able to walk in and walk out with a brand new car in only a couple hours..was recommended to use this dealership and i now see why
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car