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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

(6,341 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00am
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 46 awards
2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 national dealer award 2018 national dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award 2013 national dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Chrysler Dodge Jeep Ram of Walled Lake from DealerRater.

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I worked with Greg and Chris on getting my new car. Both...

I worked with Greg and Chris on getting my new car. Both worked ats a team very well and treated me with the upmost respect. Everything went very smooth and I would buy from them and Suman again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love this dealership! Would recommend! Everyone is very...

Love this dealership! Would recommend! Everyone is very friendly, I was referred by a family member to go withChristine and she was very nice and patient! I leased a 200 and got the best deal! Thanks shuman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greg went out of his way to make my sale as easy as...

Greg went out of his way to make my sale as easy as possible. I live quite a distance from the dealer and have a yound child, making it difficult to sit at a dealer for hours to get things done. I work close to the dealer so he brought me a test drive vehicle to my job and appraised my trade-in at the same time. Delivered the car to me when it was time to sign. This was by far the most convenient and enjoyable car purchase I have ever made!! I highly recommend Greg Jacobs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We've bought/leased 5 cars from Greg over the years...

We've bought/leased 5 cars from Greg over the years because he truly is..the BEST! We moved down South 8 years ago, & we still make the trek back to Michigan any time we're in need of a different vehicle. In fact, we made a trip at Christmas time to see family, & Greg came in on Christmas Eve to help us out, yet again!! He makes the process easy & hassle-free! Everyone at Shuman Chrysler Jeep was so friendly, and we are forever grateful to Shuman & Greg. We will be back & would recommend these guys to anyone & everyone we meet! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Casey was very polite and helpful , he helped me get...

Casey was very polite and helpful , he helped me get exactly what I wanted and for a decent price in my budget, I deffiently would recommend to any looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Both employees were very friendly and made sure my needs...

Both employees were very friendly and made sure my needs were met. They asked if I had any questions and were focused on making sure I was 100% satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

from the very begining, excellent customer service and...

from the very begining, excellent customer service and care. greg delivered the car to my home 25 miles away and took my trade in back to the dealer with him. top notch professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe was super to work with! Professional without being at...

Joe was super to work with! Professional without being at all pushy. The dealership Is the best around. It is clean and everyone is helpful. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don and the Shuman Dealer where all very friendly and not...

Don and the Shuman Dealer where all very friendly and not too "sales pushy". The leasing process was smooth and went without a hitch. I'd recommend Don and Shuman's to a friend in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service at Shuman was excellent. Kevin King was...

Customer service at Shuman was excellent. Kevin King was very helpful and offered options on the sale of my two used vehicles. Have purchased from Shumans many times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.