Reviews
A great place for finding a good package for you budget,...
A great place for finding a good package for you budget, they took care of every paper you’ll sign within 10 min done and receive your car . Keep up the good jop
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Samar, for the 5 stars! We appreciate your feedback and value your business. Please let us know if we can assist with any future needs!
Quick, Easy & Painless
John Xia was amazing to work with. I went in not really knowing what kind of car I wanted and he was very patient! I will definitely go back and do business with John again! The whole process was very easy and did most everything at the convenience of my personal computer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Renee, thank you so much for the reviews on Google AND DealerRater! We truly appreciate you taking the time to let us know how we did! We love to hear that your experience was easy and convenient! John is very much an asset to our team and we are so luck to have him. If there is ever anything more we can do for you, please don't hesitate to let us know!
FANTASTIC
John Xia was fantastic. He got me into my dream car, at a great price! I am thrilled and very grateful for John's help! Highly recommend Jeep lovers go to Shuman for their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! What a glowing review! Thank you so much for the compliments and we will be sure to pass them on to John and the whole team. Don't hesitate to reach out to us should you ever need anything more!
Jeremiah exceeded my expectations I have always been a...
Jeremiah exceeded my expectations I have always been a fan of Shuman and he has made sure that that still holds true. This is the fourth car in my household I have leased from them and I will continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very lucky to have Jeremiah on our team, no doubt! Thank you so much for your review and recommendation! Please, let us know if we can ever be of any further help. We look forward to working with you again soon!
In my 30 yrs of driving & service to many vehicles, I...
In my 30 yrs of driving & service to many vehicles, I have never worked with anybody so respectful, considerate, timely and honest as Mike Weinstein. We brought my sons Jeep in for service & Mike was able to look at the car on short notice & accurately diagnose the issue as well as order the parts & have it repaired all w/in 24 hours. He was so extremely courteous in how he handled everything that I’ll never go anywhere else again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike is an incredibly valuable asset to our team and we are lucky to have him! We are thrilled to hear how positive your experience was because of Mike. Thank you so much for taking the time to give us your feedback, Michelle! LEt us know if we can ever be of any further assistance.
Oil Change
Tim Ferrin did great job getting me in on short notice. I didnt need it done for a few days and i had it back that same day. a+ service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We truly appreciate you taking the time to review, rate, and recommend us! Speed and customer service are the cornerstones to our business. We can't wait to be able to work with you again in the future!
Got and excellent vehicle for a reasonable price from...
Got and excellent vehicle for a reasonable price from this dealership. Plus, my sales associate John Xia was very helpful and informative. 100% satisfied This is the second vehicle i have leased from Shuman 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kurt, thank you for supporting Shuman and taking the time to leave us this review. John will be thrilled to hear your thoughts! We hope that you continue choosing Shuman for all your future sales and service needs!
I had a Great experience at Shuman. From the ease of...
I had a Great experience at Shuman. From the ease of setting up an appointment to the non-pressure sales approach. John was a pleasure to work with & made sure I got the vehicle I wanted. In & out in a timely manner made for a overall enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us your honest feedback! John will be excited to hear about your thoughts on him and Shuman! We hope that you visit us again soon.
Had the pleasure of working with John Xia while leasing...
Had the pleasure of working with John Xia while leasing my 2nd Ram 1500 through Shuman Ram in Walled Lake. John Is a real asset for The Shuman Family and I will assuredly come back after this lease is done. Nice work John!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review! John will be thrilled to hear how much you enjoyed working with him. We hope you enjoy your Ram 1500 and visit us again soon!
Professional and informative. From walking in and asking...
Professional and informative. From walking in and asking questions to leaving with keys to a new truck. Thank you Jeremiah and Chuck, I love my new Dodge Ram 1500!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Dan for this glowing review! We will let Jeremiah and Chuck know how much you're enjoying your Dodge Ram 1500! We hope that you visit us again soon.